Account Executive (Mid-Market)
Full-time
Customer.io
Responsibilities - Pipeline Development and Management : Build and manage a pipeline through self-sourced leads and SDR-supported leads to drive new customer acquisition.
- Full-Cycle Sales Execution : Lead the entire sales process from prospecting and discovery through demo and closing for deals typically under $50,000 ACV , focusing solely on new business acquisition within targeted accounts.
- Customer Needs Analysis and Solution Alignment : Conduct discovery calls to understand customer business challenges and goals. Position Customer.io's solutions to meet these needs effectively.
- Collaboration and Cross-Functional Feedback : Work closely with the SDR team for lead quality feedback and collaborate with Customer Success and Technical Support for a smooth hand-off post-sale.
- Performance Tracking and Reporting : Own and report on individual sales metrics, including pipeline status and progress towards targets, to support informed decision-making.
- High-Volume Prospecting : Engage in consistent cold and warm outreach to build and maintain a healthy top-of-funnel pipeline.
- Client Relationship Development : Nurture relationships within mid-sized accounts to uncover business needs and drive growth opportunities.
Qualifications
- Experience: 2+ years of experience in full-cycle B2B SaaS or MarTech sales, handling mid-market accounts
- Location: We are currently hiring for positions based in the United Kingdom and Ireland . Candidates must be located in one of these regions to be considered for the role.
- B2B SaaS or MarTech Experience : Proven success in new customer acquisition and closing deals within the B2B SaaS space, preferably MarTech
- Sales Methodology : Familiarity with MEDDPICC or a similar framework that supports consultative selling and discovery to close.
- Communication Skills : Excellent written and verbal communication skills, with a professional and engaging presence to build rapport with new prospects.
- Problem Solving : Strong ability to identify customer business needs and position relevant solutions effectively to drive acquisition
- Deal Focus : Primarily handles mid-market accounts with shorter sales cycles and lower ACV deals
- Support : Works closely with our SDR team for lead generation, with a balance between inbound and self-sourced opportunities
As an Account Executive, you’ll represent Customer.io to prospective customers and drive growth within key market segments. This is a full-cycle sales role (prospect, demo, close), where you'll be fielding both inbound and outbound demand.
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
Vacancy posted 3 days ago
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