Patient Service Liaison

Job Posting

Supervision Received: Reports to Front Desk Supervisor

Typical Physical Demands: Requires sitting for long periods of time. Working under stress and use of a telephone required. Manual dexterity required for use of computer keyboard.

Typical Working Conditions: Working in an office environment. Occasional evening work.

Principal Duties:

• Enters new patient demographics and updates current patient records.
• Enters information accurately and quickly according to established procedures.
• Identifies errors (i.e. patients who need a referral) when registering.
• Works the front desk registration area on a rotational schedule.
• Pays close attention to details when working the front desk registration area.
• Balances copay receipts and money at the end of the day.
• Runs charts that are ready.
• Other duties as assigned.

Experience, Knowledge, Skills and Abilities: Knowledge of registration policies, procedures and concepts. Knowledge of computer functions including using Microsoft Office, the practice management and EMR systems. Knowledge Skill in performing repetitive duties. Ability to follow and develop specific instructions and set procedures. Ability to work to precise and established standards of accuracy to enter data at a high rate of speed. Ability to work pleasantly and effectively with patients and coworkers. Ability to communicate clearly.

Qualifications

Behaviors:

Preferred: Enthusiastic: Shows intense and eager enjoyment and interest

Preferred: Team Player: Works well as a member of a group

Preferred: Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations:

Preferred: Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

Preferred: Goal Completion: Inspired to perform well by the completion of tasks

Education:

Preferred: High School or better.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Andrews Sports Medicine & Orthopaedic Center