Business Management Specialist

General Characteristics Assists with daily operations and provides general administrative support to the assigned IT organization. Responsibilities may include participating and assisting in the preparation of the annual business plan for the assigned IT functional area, coordinating the contract management efforts such as the development of flow charts, and supporting the process and final execution of procedures. Maintains annual expense budgets utilizing proper accounting/budgeting controls, enters financial data into a tracking system, and provides regular and ad‑hoc financial status reports. Implements cost allocation program and responds to basic questions and concerns from the business areas. Reviews invoices, identifies disparities and resolves basic issues with vendors. May serve as the liaison between IT technical teams, resource managers and the human resources organization to develop and implement appropriate IT talent management activities. May participate in developing, implementing and maintaining IT communication strategies and plans. Duties and Responsibilities Communication: Can clearly convey information, in both written and verbal formats, to individuals or groups in a wide variety of settings. Must have the ability to effectively listen and process information provided by others. Customer Service: Works well with customers. Able to assess the needs of the customer, provide information or assistance to satisfy expectations or resolve a problem. Decision Making: Makes sound, well‑informed, and objective decisions. Flexibility: Is open to change, new processes (or process improvement), and new information. Has the ability to adapt in response to new information, changing conditions, or unexpected obstacles. Ability to receive and give constructive criticism and maintain effective work relationships with others. Interpersonal: Shows friendliness, courtesy, understanding, and politeness to others. Leadership: Motivates, encourages and challenges others. Can adapt leadership styles in a variety of situations. Problem‑Solving: Able to identify, evaluate and use sound judgment to generate and evaluate alternative actions and make recommendations accordingly. Team Building: Encourages, inspires, and guides others toward accomplishing the common goal. Quality Assurance: Knowledge of the ideologies, techniques and tools for quality assurance and control. The ability to put the ideologies, techniques and tools into practice. Ability to lift up to 25 pounds. Must be able to travel. Perform other related duties as assigned. Ability to work other hours, as assigned for business continuity. Position Requirements Dimensions Education: Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or other related fields. Or equivalent work experience. Experience: A minimum of 3 years of relevant IT and business work experience. Complexity: Intermediate professional level role. Performs assigned tasks of moderate to high complexity using established procedures, standards and guidelines. Works independently or on multiple projects as a project team member, occasionally as a project leader. Works on small to large, complex projects that require increased skill in multiple technical environments and knowledge of a specific business area. May coach more junior staff. Shift: Days Position: Full‑Time / Part‑Time Full‑Time Turnpike Headquarters, Ocoee, FL 34761 Location: Florida Job Type: Hybrid This position is currently accepting applications. EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. #J-18808-Ljbffr E-Logic INC