Software Engineer

Lead Software EngineerAs a Lead Software Engineer of Software Engineering at JPMorgan Chase within the Commercial and Investment Bank Payments Team, you lead multiple technical areas, manage the activities of multiple departments, and collaborate across technical domains. Your expertise is applied cross-functionally to drive the adoption and implementation of technical methods within various teams and aid the firm in remaining at the forefront of industry trends, best practices, and technological advances.Job responsibilitiesLeads multiple technology and process implementations across departments to achieve firmwide technology objectivesDirectly manages multiple areas with strategic transactional focusProvides leadership and high-level direction to teams while frequently overseeing employee populations across multiple platforms, divisions, and lines of businessActs as the primary interface with senior leaders, stakeholders, and executives, driving consensus across competing objectivesManages multiple stakeholders, complex projects, and large cross-product collaborationsRequired qualifications, capabilities, and skillsFormal training or certification on software engineering concepts and 5+ years applied experienceExperience developing or leading large or cross-functional teams of technologistsDemonstrated prior experience influencing across highly matrixed, complex organizations and delivering value at scaleExperience leading complex projects supporting system design, testing, and operational stabilityExperience with hiring, developing, and recognizing talentExtensive practical cloud native experienceExpertise in Computer Science, Computer Engineering, Mathematics, or a related technical fieldSet the observability standards for the TDO function, ensuring TDOs are certified on the platforms required to diagnose incidents in real time, including distributed tracing, metrics, log aggregation, and infrastructure monitoring.Partner with the Observability and Platform teams to close diagnostic tooling gaps surfaced through TDO retrospectives, including missing traces, blind spots in metrics, log-retention shortfalls, and alerting coverage on receiver-side systems.Partner with Major Incident Management to ensure clean role separation and joint decision protocols between the Incident Commander and the TDO on the bridge.Represent the TDO function to Engineering Leadership, Risk & Controls, Regulatory Response, and Business Continuity, ensuring alignment on severity thresholds and reporting obligations.Preferred qualifications, capabilities, and skillsExperience working at code levelThis position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorgan Chase's review of criminal conviction history, including pretrial diversions or program entries.JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans