Program Management Specialist

Program Specialist

The Program Specialist will play a critical role as a liaison for AGDATA's global customer base. As a member of AGDATA's Program Management and Fulfillment organization, the Program Specialist will interpret client marketing programs and effectively align priorities. You will be responsible for producing accurate and timely earnings calculations by working with the client on the creation of program specifications, building the incentive programs on the calculation engine, management of the program calendar, and quality control of both calculations and exposure output.

You will have the opportunity to:

• Create and test program calculations in the program calculation tool
• Adhere to program management processes and documentation, perform basic SQL queries and analysis, review data, create reports
• Coordinate and track tasks, deliverables and client communication
• Participate in all audits; ensure processes are in accordance with control plan
• Coordinate with Program Management team and QA Team on strategies to meet client needs
• Research issues and assist in finding solutions for client's wants and needs

Our Ideal Candidate will have:

• Bachelor's degree or equivalent experience
• Understanding of processes, best practices, and workflow design and implementation
• Effectively prioritizing workload to meet deadlines and work objectives
• Strong problem solving, critical thinking, and troubleshooting techniques
• Detail-oriented, highly organized, adaptable to rapidly evolving requirements
• Ability to translate business client requirements into written specifications and develop innovative solutions
• Ability to thrive in a team environment and easily build relationships with internal AGDATA team members as well as with clients
• Highly motivated self-starter; able to work independently with low level supervision
• Familiar with MS Office and SQL programming structure
• Familiar with Agile, JIRA or other management systems

How AGDATA will support you:

Supporting your health & well-being:

• You have the option to choose from three medical, two dental and two vision plans to ensure your elections are the best fit for you and your family including your domestic partner and their child(ren).
• Helping you save: you'll have access to a Health Savings Account with employer contributions as well as Health and Dependent Care Flexible Spending Accounts.
• Planning for the future: you can plan for the near and long term with AGDATA's 401(k) retirement savings plan with matching company contributions and our tuition reimbursement program.
• Ensuring all around well-being: you'll also get to enjoy access to ancillary benefits, Employee Assistance Programs including virtual counseling sessions, Pet Insurance, Ergonomic Assessments, and other discount programs that will help you and your family stay on track physically, socially, emotionally, and financially.

Emphasizing work life balance:

• Paid time off is available to you and we also have competitive holiday options available including time off between Christmas and New Year's. The special perk here is that the entire organization is off at the same time.
• Offering flexibility: we understand, life happens. You can work from home and partner with your manager to flex your hours.

Being comfortable in the office:

• Need or want to come into our brand-new office space? Free snacks and different types of drinks will be available for you to choose from.
• Offering a best-in-class onboarding experience: AGDATA invests heavily in our associates' training and development. Our Training team is fully dedicated to ensuring your onboarding will be successful and also focuses on the continued development of your soft and hard skills.

Living an open-door environment:

• You'll have unparalleled visibility and communication with senior leadership across the organization. Each of our executive team members meets with our new hires during their first quarter!
• Supporting atmosphere encouraging positive feedback: Our Shout Out Program gives our associates the opportunity to give feedback at any time which will be shared and celebrated company-wide and may even be topped off with an award.
• Ensuring clear communication: Our monthly in-person and virtual town halls led by our CEO and other Leaders guarantee everyone stays up-to-date. We make sure to provide lunch so you can socialize and collaborate.