Field Service Technician

We are a well-established multi-state equipment/service provider, offering services to industrial markets with a strong emphasis on heavy equipment and specialized fleet rental needs. If you believe that your experience, skills, attitude and work ethic fit, joining this dynamic team may be the next step for you.

The Field Service Technician will be responsible for providing excellent customer service while maintaining, servicing, and repairing heavy equipment.

Responsibilities

• Be the company's number one support personnel for the customer
• Respond to service calls
• Diagnose issues with customer-owned equipment
• Communicate regularly with the Field Service Manager
• Execute maintenance and repair work
• Utilize company's maintenance management software to prepare required work orders, fill out timecards, order parts, etc.
• Create parts list when needed
• Maintain any certifications required for specific or specialized work, as well as any licenses required to operate service vehicles
• Keep company assets such as vehicle, laptop, diagnostic & specialty tooling, etc. in working order

Requirements:

• Belief that safety is a necessity, not an option
• 5+ years of heavy equipment maintenance and repair experience
• Understanding of various OEM platforms
• Intermediate computer skills
• Valid driver's license with satisfactory driving record
• Desire and motivation to maintain certifications and continue applicable education
• Awareness of being a representation of the company at all times, and an eager brand advocate
• Detail oriented with excellent record-keeping capabilities
• Collaborative spirit
• Strong problem-solving skills and an ability to think outside the box
• Good decision making, problem-solving, troubleshooting, and creative thinking skills

Physical Demands:

• The employee must occasionally lift and/or move up to 50 lbs.
• Must be able to stand for long periods of time
• Must be able to sit for long periods of time while driving
• Must be able to fit into tight spaces while working

Job Type: Full-time

Benefits:

• 401(k)
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Heavy Equipment: 5 years (Required)
• Heavy Equipment Maintenance : 3 years (Preferred)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Detroit, MI 48243 (Required)

Willingness to travel:

• 50% (Preferred)

Work Location: In person