Flight Representative Coordinator (On-Site, Long Island)

About Air Charter Service (ACS) Air Charter Service (ACS) is a leading aircraft charter company that provides passenger and cargo aircraft charters worldwide. We facilitate travel between clients and operators, serving high‑net‑worth individuals, CEOs, celebrities, and many more. Key Responsibilities Build and maintain working relationships with Flight Representatives and ACS Private Jets departments. Develop and refine processes to continually improve effectiveness and efficiency. Schedule and coordinate Flight Representatives to maximize coverage and efficiency, including assigning one representative to multiple flights where appropriate. Act as the main point of contact for charter consultants globally, ensuring all Flight Representatives receive all necessary information to deliver a seamless service on the day of the flight. Monitor booking forms and report data while proactively liaising with consultants to arrange Flight Representative coverage. Oversee and produce accurate records and reports for the number of reps achieved monthly for Flight Representatives across the U.S. and Canada. Ensure Flight Representatives complete post‑flight visit reports via the Flight Rep App/email template to keep accurate service records. Lead on projects to assist on future growth of the Flight Representative department (e.g., review data to validate Flight Representative growth). Collaborate closely with non‑sales departments, recognizing their vital role in ACS’s overall success. Adapt communication style to suit the needs of clients, colleagues, and stakeholders. Follow company procedures methodically to safeguard both ACS and its clients. Qualifications Detail‑oriented with strong organizational, problem‑solving, and relationship‑building skills. Self‑motivated with a drive to continually improve and achieve goals. Resilient and adaptable, with the ability to work flexibly outside standard hours if needed. Excellent verbal and written communication skills. Comfortable working independently while thriving in a collaborative team environment. Previous experience with Microsoft Suite. Benefits and Culture $65,000 USD salary. Clear path for career advancement. Job stability and leadership support for development. Affordable health, dental, and vision insurance plans. 401(k) retirement savings plan with generous employer match. Life insurance. Paid maternity/paternity leave. 20 days vacation time to start, with additional earned each year. Paid sick time. 12 paid public holidays. Additional paid leave for birthdays, weddings, moving house, holiday shopping, and more. Company Culture A dynamic and fast‑growing company. Modern office with luxury amenities in the RXR Plaza. Balance between independent and team‑oriented work. A welcoming, enjoyable, and interactive environment with seasonal events and team night outings. Monday‑to‑Friday, office‑based position. Future work‑from‑home opportunities; one day a week. Diversity & Inclusion: Air Charter Service Inc. is proud to be an Equal Opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr Air Charter Service