Service Representative - Eyewash/WaterBreak

Select how often (in days) to receive an alert: Title: Service Representative - Eyewash/WaterBreak Location: Rockaway, NJ, US, 07866 Requisition Number: 228420 Job Description Cintas is hiring for a Service Representative in Training/Bench for our Eyewash/WaterBreak line of products. This role will provide customers with a service that thoroughly cleans and sanitizes their eyewash stations and WaterBreak water and ice units using the tools provided in our comprehensive training programs. You’ll be operating all equipment and performing work in a safe manner in accordance with all safety policies, procedures, and safe work practices. In addition to servicing these products, you will also sell the complete Eyewash and WaterBreak line of products to Cintas First Aid and Safety (FAS) customers. Key Responsibilities Include Training: Actively participate in on-the-job training which will culminate with a comprehensive hands‑on certification. Timely Service: Service customers according to a well-planned calendar, ensuring customers are not serviced outside their scheduled service frequency. Customer Service: Establish & maintain a rapport with each customer contact to prevent lost business. Resolve customer concerns by developing a problem‑resolution plan and communicating issues to the customer. Strive to improve the product, systems or services provided to the customer. Safety and Sanitation: Perform a function check as well as clean and sanitize the outside of the WaterBreak water and ice units. Thoroughly clean and sanitize customer eyewash stations with cleaning equipment; change out eyewash station water, clean the inside of the station, replace with clean water, and add an antimicrobial additive. Properly clean and maintain the inside of van and service equipment daily. Customer Retention and Growth: Increase route volume by selling & meeting sales goals through the following efforts: Price Increases – sell customers on price increases as established by the Service Manager. Selling New – sell new stations, units, and target products. Invoicing: Provide accurate invoicing and accounting of services rendered to customers and obtain a signature on the invoice. Complete all paperwork and reports as required. Maintain 30/60/90+ past‑due percentages according to goals set by management and assist in the collection of past‑due amounts. Skills/Qualifications Required High School Diploma or GED equivalent required. Valid driver’s license required. Experienced practitioner able to work unsupervised. Previous sales and/or customer service experience. Preferred Bachelor’s degree preferred, but not required. Benefits Medical, dental and vision benefits with premiums below the national average; four different medical plan options, one at zero cost. Competitive pay. 401(k) with company match, profit sharing, and employee stock ownership plan (ESOP). Disability, life and AD&D insurance, 100% company paid. Paid time off and holidays. Skills development, training and career advancement opportunities. Compensation A reasonable estimate of total compensation for this role ranges between $45,000 - $75,000 per year and is a combination of base salary plus earned commissions. The range takes into account factors that are considered in making compensation decisions including, but not limited to, skill sets, experience and training, performance, and other business and organization needs. Equal Opportunity Employer Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law. This job posting will remain open for at least five (5) days. Job Category SSR Organization First Aid and Safety Employee Status Regular Schedule Full Time Shift 1st Shift Nearest Major Market New Jersey Job Segment Outside Sales, Customer Service Representative, Sales, Customer Service #J-18808-Ljbffr Cintas Corporation