Network Administrator II

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Job Overview WCBinc is looking for a Network Administrator to provide support for implementation, troubleshooting, and maintenance of IT networks. The role involves day‑to‑day operations, monitoring, and problem resolution for all network architecture and devices. Responsibilities Provide Tier 2 and Tier 3 problem identification, diagnosis, and resolution. Support escalation and communication of status to agency management and internal customers. Assist with the dispatch system and hardware problems, remaining involved in the resolution process. Isolate and resolve hardware and software problems involving applications, operating systems, hardware, and communications infrastructure. Troubleshoot, maintain integrity, and configure network components; implement operating‑system enhancements to improve reliability and performance. Integrate new technologies into existing systems, including transition and migration of corporate systems. Support hardware infrastructure site surveys, planning, and design. Provide transition planning and support services that accelerate delivery timelines, reduce operational risk, and ensure service continuity during transition. Support migration of existing services to cloud environments and migration of users from existing service platforms to new offerings. Provide guidance to lower‑level technicians and specialists. Work independently and actively participate on integrated teams. Apply advanced concepts and processes to daily activities. Assist senior technicians, specialists, and managers; perform tasks of lower‑level technicians as needed. Provide Operations & Support of LAN/WAN services at 24x7 on‑site and 12x5 during core hours, with two‑hour response time during non‑core hours. Provide maintenance and repair services for outside plant cabling at a standard 8x5 service support level. Qualifications Bachelor’s Degree in a Technical Field. 4+ years’ experience working as a Network Administrator. DoD 8140.01 and 8570.01‑M, IAT II required. Plans, builds, and installs cable patch panels and cable infrastructures. Installs and terminates all types of standard IT cable and fiber. Manages IT network infrastructure and related processes. Makes recommendations on hardware, cabling, and equipment requirements. Provides installation management, including creating lists of materials, bills of materials, estimating timelines, determining installation team requirements, executing projects, and documenting status. Installs equipment racks and other installations in data centers, equipment rooms, communications closets, operations centers, and user workspaces. TS/SCI Security Clearance (US Citizenship required). Preferred Qualifications Master’s Degree. Location St. Louis Position Status This position is currently accepting applications. #J-18808-Ljbffr