Plumbing Company Field Manager

Benefits Bonus based on performance Competitive salary Dental insurance Employee discounts Health insurance Paid time off Training & development Company parties Opportunity for advancement About the Role Join Mr. Rooter of Cook County as a Plumbing Company Field Manager, where you will lead a dedicated team in delivering exceptional plumbing services. This exciting opportunity allows you to make a significant impact in our Elk Grove Village community while fostering a culture of excellence and customer satisfaction. Responsibilities Oversee daily operations and ensure high-quality plumbing services are delivered. Manage and mentor field technicians to enhance performance and customer service. Coordinate scheduling and dispatching of service calls efficiently. Conduct regular site inspections to ensure compliance with safety and quality standards. Develop and implement training programs for staff to enhance skills and knowledge. Maintain inventory and manage equipment to optimize operational efficiency. Build and maintain strong relationships with customers to encourage repeat business. Prepare reports on team performance, customer feedback, and operational metrics. Requirements Proven experience in plumbing management or a similar leadership role. Valid plumbing license and relevant certifications are preferred. Strong understanding of plumbing systems, codes, and regulations. Exceptional leadership skills with a focus on team development and motivation. Excellent communication and interpersonal skills for customer engagement. Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Proficient in using scheduling software and other management tools. Strong problem-solving skills and a customer-first attitude. About Us Mr. Rooter of Cook County has been serving the Elk Grove Village area for over 15 years, providing reliable and professional plumbing services. Our commitment to customer satisfaction and a supportive work environment has earned us a loyal customer base and a dedicated team of employees who love what they do. Legal Statement All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mr. Rooter Plumbing franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business. #J-18808-Ljbffr Mr. Rooter of Cook County