Service Coordinator

Service Coordinator

Border Tire is all things tire. We are a Michelin Commercial Service Network Dealer (MCSN) specializing in medium-duty, heavy-duty, agricultural, and industrial-size tires. We carry a wide variety of brands to meet your needs.

Join the Border Tire team!!! Border Tire is hiring a Service Coordinator in Corona, CA!

The Service Coordinator is responsible for coordinating daily service operations, dispatching service technicians, and ensuring timely and efficient responses to customer service requests.

Responsibilities

• Receive and manage incoming service requests, including roadside assistance, emergency tire repairs, tire replacements, and scheduled service appointments.
• Assures that service trucks are well kept and maintained to company standards.
• Implements cleaning procedures to maintain shop clean.
• Advises customers about recommendations on tires and service.
• Inspects truck/trailer for excessive wear, bulges, cuts, and damaged tread.
• Repairs tires with minor malfunctions.
• Properly secures vehicle to ensure safety operation.
• Unbolts wheels from vehicles and removes them, using lug wenches and other hand and power tools.
• Properly dismounts and remounts tires and wheels, balancing wheels, and checking for correct fit.
• Maintains all inventories and tire equipment.
• Reassembles tires onto wheels.
• Prepares rims and wheel drums for reassembly by scraping, grinding, or sandblasting.
• Disposes of damaged/old tires in accordance with state regulations.
• Ensures tires are functioning properly and within the Department of Transportation and Occupational Safety and Health Act Compliance.
• Safely operates all tools and equipment while working in a hazardous environment (around vehicles, moving parts, power tools, commercial tires, etc.)
• Reports any safety issues immediately to management.
• Keeps shop area neat and clean.
• Assists mechanics and performs other duties as directed.
• Must have a current, valid driver's license for the state in which the employee performs his or her driving duties.
• Must maintain a clean driving record, i.e., must remain incurable under our company's liability insurance policy (safety-sensitive position).
• Other duties as assigned by management.

Qualifications:

• Must be at least 18 years of age.
• Must have a valid driver's license and a clean MVR record.
• Must be a self-starter and be willing to take initiative.
• Willing and able to work without direct supervision.
• 2+ years related experience in the commercial tire industry.

Job Benefits

• 401(k)
• Dental Insurance
• Health Insurance
• Life Insurance
• Paid Time Off
• Tuition Reimbursement
• Vision insurance

Benefit Conditions:

• Only full-time employees are eligible.

We are available when you need us most: 24 hours a day/7 days a week/365 days a year.