Manager, Workday Supply Chain Management

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KPMG is currently seeking a Lead Specialist, Workday Supply Chain Management to join our Managed Services practice.

Responsibilities:

• Manage onshore/offshore team that provides level 2/3 support activities of Workday managed services engagements for a variety of post-production clients including enhancement and optimization initiatives, break/fix support, release management, new feature deployments, process improvement and road mapping activities
• Operate as Supply Chain Management lead for all managed services engagements acting as the point of contact for escalations and work prioritizations; ensure client satisfaction and timely delivery and collaborate with clients to strategize and drive goals forward post-production
• Collaborate with cross-functional teams to resolve issues and deliver solutions; lead the analysis, design, configuration, and delivery of the Workday solution
• Assist with onshore/offshore resource management, forecasting, and load balancing; assess skill levels and gaps and upskill team members as needed; identify strategies, risks, and opportunities to meet client needs and grow/improve the team
• Lead SCM pillar by mentoring a team of Workday Supply Chain consultants; provide guidance, coaching, and support for team members; act as functional subject matter expert during sales and proposal activities as well as on KPMG Value Optimizations, assessing tenant to identify optimization opportunities for clients to realize value out of Workday investment
• Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment 
  

Qualifications:

• Minimum five years of recent experience in post-production, managed services support or consulting experience working directly with internal/external clients in area of Workday Supply Chain Management; minimum two years of recent experience in a leadership role
• Bachelor's degree from an accredited college/university; MBA or MIS from an accredited college/university is preferred
• Required Workday certification/skills in at least three of the following: Procurement, Inventory, Supplier Contracts, Accounts Payable/Supplier Accounts, and Advanced Reporting; please note that any candidate hired by KPMG into this position that doesn't currently hold the aforementioned certification will be required to secure them within three months from the commencement of employment
• Understanding of ITIL framework, ITSM and service desk management
• Excellent written and verbal communication, facilitation, and presentation skills; strong attention to detail with a high level of accuracy and written and oral communications skills and the ability to articulate ideas effectively; capability to work closely with a mixed team including project managers, technical consultants (both on and offshore) and clients to deploy and operate technology solutions, including the capacity to identify a problem and enact a multi-step approach to research the cause and resolve
• Experience in process reengineering, designing and implementing business performance management enhancements including process workflow, approvals and reporting
• Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)

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Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.