Learning and Development Manager (New York City Metropolitan Area)
Frazer Jones
About the Opportunity
A prestigious global professional services firm is seeking a People Development Manager to join its Learning & Development team. This highly visible role will be responsible for designing, implementing, and facilitating innovative learning programs for attorneys and business services professionals across a global organization.
The ideal candidate will bring a blend of attorney development, instructional design, facilitation, stakeholder management, and learning strategy experience. This individual will partner with firm leadership and cross-functional stakeholders to create impactful learning experiences that enhance professional, leadership, and technical capabilities while supporting organizational goals.
Key Responsibilities
Learning Strategy, Curriculum Design & Innovation
- Design and implement innovative learning solutions for attorneys and business professionals.
- Develop professional skills, leadership, management, and career development curricula.
- Leverage adult learning principles, instructional design methodologies, and emerging learning technologies.
- Create and enhance self-study, digital, and technology-enabled learning solutions.
- Assess learning needs and translate business objectives into impactful training programs.
- Support the development of attorney learning pathways and structured curricula.
Facilitation & Program Delivery
- Facilitate engaging in-person and virtual workshops, training programs, and development initiatives.
- Deliver content focused on:
- Leadership development
- Executive presence
- Communication and presentation skills
- Feedback and coaching
- Career development
- Delegation and management effectiveness
- Professionalism and relationship building
- Adapt delivery methods to accommodate diverse learning styles and professional levels.
Stakeholder Engagement
- Partner with attorneys, business leaders, HR, technology teams, marketing, communications, and other key stakeholders.
- Collaborate with subject matter experts to develop and refine content.
- Communicate program outcomes, recommendations, and learning trends.
- Influence and build relationships across a global organization.
Program Management & Continuous Improvement
- Oversee program development from needs assessment through launch, evaluation, and integration.
- Monitor participant engagement and analyze program effectiveness.
- Incorporate feedback and learning metrics to continuously improve offerings.
- Manage learning resources, platforms, and internal learning communications.
Analytics & Reporting
- Track and report on key learning metrics and program effectiveness.
- Analyze engagement, participation, and ROI data.
- Partner with HRIS and reporting teams to support decision-making through actionable insights.
- Develop recommendations for program enhancements based on data and feedback.
Qualifications
Required Experience
- 7+ years of experience in Learning & Development, Professional Development, Talent Development, or Instructional Design.
- Demonstrated experience designing, developing, and facilitating learning programs.
- Experience creating and delivering professional development programs for attorneys or legal professionals.
- Strong understanding of adult learning theory and instructional design principles.
- Experience partnering directly with senior stakeholders and business leaders.
- Proven program management and project leadership capabilities.
- Experience utilizing learning technologies, virtual learning tools, and digital learning platforms.
- Strong analytical skills with experience measuring learning effectiveness and program outcomes.
For immediate consideration, candidates should have a strong background in attorney development, professional development, learning strategy, curriculum design, and facilitation within a law firm, consulting, or financial services environment.
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