Staff Accountant

We are seeking a detail-oriented Staff Accountant to support Accounts Receivable operations, including Billing, Cash Application, Collections, and Complex Customer Account Reconciliations . This role serves as a key contributor in ensuring the accuracy and integrity of the order-to-cash process by providing oversight of daily AR activities, resolving complex customer account issues, and partnering with cross-functional teams to drive timely billing, collections, and cash application activities. The ideal candidate is analytical, customer-focused, and capable of independently managing complex account reconciliations while identifying opportunities to improve processes and controls. Key Responsibilities Review and monitor Key Customer billing activities to ensure invoices are generated accurately, timely, and in accordance with customer agreements and company policies. Investigate and resolve complex billing discrepancies, pricing issues, and invoice disputes. Partner with Sales, Customer Success, and Operations teams to address billing exceptions and improve invoice accuracy. Support process improvements that enhance billing efficiency and reduce customer disputes. Cash Application Oversight Monitor daily cash application activities to ensure customer payments are applied accurately and timely. Research and resolve unapplied cash, short payments, overpayments, chargebacks, and customer deductions. Coordinate with shared service center to reconcile cash receipts and ensure accurate recording of transactions. Identify trends and recurring issues affecting cash application and recommend corrective actions. Collections Oversight Monitor accounts receivable aging and support collection strategies to minimize past-due balances. Partner with customers and internal stakeholders to resolve payment delays and account issues. Review collection activities and customer payment trends to identify potential credit risks. Escalate delinquent accounts as appropriate and support resolution efforts to improve cash flow. Support 3rd party collection disputes as necessary. Complex Customer Account Reconciliations Perform detailed and complex customer account reconciliations by analyzing billing activity, payments, credits, deductions, disputes, and outstanding balances. Research and resolve customer account discrepancies, historical account issues, unapplied cash, short payments, and billing variances. Partner with customers and internal stakeholders to identify root causes of account differences and drive timely resolution. Maintain accurate customer account records and supporting documentation to ensure account integrity. Reconcile customer statements and account histories, ensuring alignment between customer records and internal accounting systems. Analyze trends in customer deductions, credits, and payment behavior to identify potential risks or process improvement opportunities. Support month-end close activities by reviewing customer account balances, reconciling significant accounts, and resolving outstanding items. Assist with internal and external audit requests related to customer accounts and receivables. Reconciliations & Month-End Close Perform complex reconciliations involving accounts receivable, cash, customer deductions, revenue-related accounts, and other balance sheet accounts. Investigate reconciliation variances and drive resolution of outstanding items. Support month-end, quarter-end, and year-end close activities, including journal entries and account analysis. Prepare schedules and supporting documentation for internal and external audits. Ensure compliance with IFRS, internal controls, and company accounting policies. Process Improvement & Reporting Identify opportunities to improve billing, collections, cash application, and reconciliation processes. Develop and maintain process documentation and standard operating procedures. Prepare AR aging, collections, cash application, and reconciliation reporting for management. Support system implementations, testing, and process automation initiatives. Participate in special projects and ad hoc financial analyses as assigned. Qualifications Required Bachelor's degree in Accounting, Finance, or related field. 3-5 years of experience in Accounts Receivable, Billing, Cash Application, Collections, and Customer Account Reconciliations. Demonstrated experience overseeing and coordinating billing, collections, and cash application activities in a high-volume environment. Proven ability to investigate and resolve complex customer account discrepancies involving billing, payments, credits, deductions, and collections. Strong Excel skills, including PivotTables, XLOOKUP/VLOOKUP, and data analysis. Experience with NetSuite and Salesforce. Strong analytical, organizational, and problem-solving skills. Excellent communication skills with the ability to work effectively with customers and cross-functional teams. #J-18808-Ljbffr MICHELIN Connected Fleet