Field Service Technician

Pay Rate Low: 25 | Pay Rate High: 30 Field Service Technician Location: Lancaster, PA (Travel Required) Work Arrangement: 100% Onsite Employment Type: Project-Based Project Duration: Mid-September through Mid-December Schedule: 40+ hours per week; schedules and shifts may vary Travel: Required; travel expenses reimbursed Position Overview We are seeking an experienced Field Service Technician to provide hands-on technical support, hardware maintenance, and onsite equipment services throughout a project-based engagement from mid-September through mid-December. The ideal candidate is a hands-on technology professional who is comfortable working directly with computers and hardware in a fast-paced, high-stress environment. This role will involve setting up, moving, connecting, troubleshooting, and maintaining computer equipment at various sites, as well as assisting users with basic technical issues. Key Responsibilities Maintain, analyze, troubleshoot, and repair computer systems, hardware, and peripherals. Pick up, move, position, and set up computers and related equipment. Plug in and connect computer equipment and verify network connectivity. Assist users with logging in and resolving basic access or account-related issues. Install, document, maintain, upgrade, and replace hardware and software systems. Support and maintain user account information, including permissions, security, and system groups. Identify, analyze, and resolve product and equipment failures. Order and replace hardware parts and components as needed. Provide hands-on technical support at customer and project sites. Train employees and users on applicable hardware, systems, and procedures. Determine and recommend products or services that best meet customer needs. Travel to various sites each week to support project requirements. Work collaboratively with other technicians and, when appropriate, provide direction or leadership to other team members. Maintain accurate documentation of equipment, repairs, upgrades, and other technical activities. Perform other related technical duties as assigned. Education & Experience 8-10 years of relevant experience preferred. Associate degree or equivalent education/experience in Information Technology, Computer Science, or a related field preferred. Equivalent combination of education and hands-on technical experience may be considered. Extensive knowledge of computer hardware, peripherals, software, and related technologies. Ability to work independently and make sound technical decisions based on experience. Strong organizational skills and attention to detail. This is a 100% onsite, project-based position supporting locations throughout the area.

INDBH