IT Operations Engineer

Boston, MassachusettsOpen to RemoteContract$50/hr - $70/hrWe are seeking an experienced IT Operations Engineer to support a high-profile organization in the professional sports industry. This is a full-time remote opportunity focused on maintaining and troubleshooting enterprise IT infrastructure across networking, Windows servers, virtualization, backups, monitoring, and Active Directory. The role is heavily hands-on and requires someone comfortable working an overnight shift in a mission-critical environment.If you’re the type of IT professional who enjoys keeping systems running smoothly while everyone else is asleep, this is a great opportunity to put your infrastructure skills to work. You’ll gain exposure to enterprise-class technologies and a highly visible environment where reliability matters. This position is ideal for someone who is technically versatile, dependable, organized, and able to communicate clearly during both routine operations and high-priority incidents.Shift Schedule· Hours: 11:00 PM – 8:00 AM

• Schedule: Friday through Tuesday
• Remote
• Holiday coverage required when games are scheduledRequired Skills & Experience· Professional experience supporting IT infrastructure in an enterprise environment
• Hands-on experience troubleshooting Cisco network switches using CLI
• Strong understanding of Layer 1 and Layer 2 networking
• Experience monitoring network circuits and working with external vendors to resolve connectivity issues
• Experience troubleshooting wireless access points
• Windows Server administration, maintenance, and troubleshooting
• Experience using WSUS for enterprise patch management
• Experience with vulnerability remediation and security patching
• VMware vCenter experience for virtual machine administration
• Experience with enterprise backup solutions such as Rubrik
• Active Directory administration and troubleshooting experience
• Experience with SolarWinds or similar infrastructure monitoring platforms
• Strong communication and documentation skills
• Ability to prioritize and manage multiple issues during an overnight shift
• Ability to work Friday through Tuesday from 11:00 PM – 8:00 AMDesired Skills & Experience· Associate’s or Bachelor’s degree in IT, Computer Science, or a related field
• Cisco networking experience
• CCNA, Network+, or CompTIA A+ certification
• Experience supporting mission-critical or high-availability environments
• Experience working in professional sports, entertainment, hospitality, or other live-event environments
• Experience with enterprise backup and disaster recovery solutions
• Strong understanding of Windows infrastructure and Active Directory
• Experience with network monitoring and alerting platforms
• Familiarity with security and vulnerability management tools
• Strong incident response and troubleshooting skillsWhat You Will Be Doing· Monitor network circuits and coordinate with service providers to troubleshoot outages and performance issues
• Troubleshoot Cisco network switches at Layer 1 and Layer 2 using Cisco CLI
• Troubleshoot wireless access points and connectivity issues
• Administer and maintain Windows Server environments
• Manage server patching through WSUS
• Apply security patches and perform vulnerability remediation across servers and network infrastructure
• Perform registry modifications and other remediation activities when required to address vulnerabilities
• Manage virtual machines through VMware vCenter
• Perform and validate backups using Rubrik or similar enterprise backup platforms
• Monitor infrastructure health, availability, and alerts through SolarWinds
• Perform Active Directory administration and basic troubleshooting
• Communicate technical issues, business impact, and resolution steps to business stakeholders
• Provide detailed shift handoffs to ensure continuity between teams
• Document incidents, troubleshooting steps, and resolutions
• Manage multiple concurrent tasks and prioritize issues based on business impact
• Support technology infrastructure during scheduled games and other high-priority eventsTech Breakdown· 25% Windows Server / Active Directory / WSUS
• 25% Networking / Cisco / Wireless / VPN
• 15% VMware / Virtualization
• 15% Monitoring / SolarWinds / Infrastructure Health
• 10% Backup / Rubrik / Recovery
• 10% Security / Vulnerability RemediationDaily Responsibilities· 65% Hands-On Infrastructure Operations
• 15% Monitoring, Troubleshooting & Incident Response
• 10% Business & Vendor Communication
• 10% Documentation & Shift HandoffsThe Offer• Competitive compensation

• Fully remote work environment
• Consistent Friday–Tuesday overnight schedule
• Opportunity to support technology for a major professional sports organization
• Hands-on experience with enterprise-class infrastructure
• Exposure to networking, servers, virtualization, backups, monitoring, and security technologies
• Professional development and growth opportunitiesYou will receive the following benefits:· Medical Insurance

• Dental Benefits
• Vision Benefits
• Paid Time Off (PTO)
• 401(k)
• Professional Development Opportunities
• Competitive Benefits PackageApplicants must be currently authorized to work in the US on a full-time basis now and in the future.You will receive the following benefits:Medical Insurance - Four medical plans to choose from for you and your familyDental & Orthodontia BenefitsVision BenefitsHealth Savings Account (HSA)Health and Dependent Care Flexible Spending AccountsVoluntary Life Insurance, Long-Term & Short-Term Disability InsuranceHospital Indemnity Insurance401(k) including match with pre and post-tax optionsPaid Sick Time LeaveLegal and Identity Protection PlansPre-tax Commuter Benefit529 College Saver PlanMotion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.