Merchandising Manager

Merchandising Manager, Wayfair Curated Merchandising / AllModern

This position is a hybrid in-office role that works out of our Boston HQ (Monday-Thursday will be working in office and Friday is work from home). This is not a virtual / remote position.

At this time, Wayfair will not sponsor applicants for this position for the following work visas: F1-OPT, STEM OPT EAD, H-1B, H-1B1, E-3, O-1, J-1, or TN.

As a Merchandising Manager, you will develop and execute category strategy, assortment plans, and product curation for one of two portfolios: Wayfair Curated Merchandising or AllModern. Each role owns a distinct category portfolio.

On Wayfair's Curated Merchandising team, you will own Kitchen & Dining Furniture, Home Office, and Accent & Entertainment Furniture across Wayfair.com and our growing physical retail store fleet. As an AllModern Merchandising Manager, you will manage the Casegoods category and bring the brand's style and vision to life across its marketing and retail channels.

In either role, you will lead a team of 3 direct reports and act as the customer's representative in strategic decisions. You will combine product knowledge, commercial judgment, and customer and business insights to curate high-performing assortments and drive category results. You will partner with internal teams and suppliers to ensure the strategy is executed all the way to the customer.

What You'll Do

• People Leadership & Team Development: Directly manage, coach, and develop a team of direct reports. Set clear performance goals, hold team members accountable for execution, provide continuous feedback, and support their career growth.
• Category Strategy & Assortment Planning: Build, maintain, and refine data-driven annual, seasonal, and ongoing assortment plans. Identify opportunities for category growth and assortment gaps; develop product offerings that reflect customer needs, brand vision, quality, and appropriate price points; and rationalize low-performing or duplicate products.
• Category Expertise & Market Analysis: Develop a deep understanding of your assigned category, customer, and competitive landscape. Guide regular competitive analysis and use customer needs, market trends, and internal performance to identify opportunities and inform decisions. For furniture categories, apply knowledge of product construction, materials, finishes, quality standards, and pricing architecture.
• Product Curation & Presentation: Own category assortment and presentation across relevant channels, including digital, catalog, social, and physical retail.
• Business Performance: Monitor category performance and financial KPIs, including revenue, margin, conversion, average order value, returns, and inventory availability. For physical retail, evaluate shelf-space productivity, sell-through, and store-level assortment performance. Translate insights into clear actions that improve results.
• Priority Product Optimization: Monitor the performance and presentation of key products. For furniture categories, work across product content, dimension accuracy, assembly specifications, imagery, customer reviews, pricing competitiveness, and in-stock availability to improve the customer experience and conversion.
• Supplier Relationship Management: Build and maintain strong supplier partnerships. Lead supplier meetings and business reviews; identify opportunities to improve pricing, product specifications, assortment, exclusivity, and inventory; and support supplier participation in relevant Wayfair programs and major shopping events.
• Cross-Functional Partnership & Execution: Partner with teams across Brand Management, Category Management, Planning & Allocation, Sourcing, Creative, Marketing, Analytics, Visual Merchandising, Store Operations, and other functions to execute category plans and deliver a seamless customer experience.
• Operational Excellence & Technology: Use analytics and modern merchandising workflows to improve research, planning, and decision-making. Stay curious about emerging technology, including GenAI, and identify ways it can support the team's work.

What You'll Need

• Approximately 5-7+ years of experience in an e-commerce or corporate retail organization, preferably in buying, retail merchandising, category management, assortment planning, or product development.
• Management experience and a demonstrated ability to coach, lead, and develop team members.
• Strong commercial and analytical judgment, including the ability to interpret sales and performance trends and apply insights to the business.
• Experience building assortments and understanding how brand vision, customer needs, product, and competitive trends come together.
• Strong supplier relationship and negotiation skills, including comfort leading business discussions with senior-level supplier partners.
• A passion for product, style, and design. Furniture or home-furnishings knowledge is strongly preferred.
• Excellent written and verbal communication, cross-functional influence, organization, and prioritization skills; ability to work autonomously and drive projects to completion.
• Familiarity with e-commerce and, ideally, physical retail, shelf-space planning, or visual merchandising.
• Curiosity about analytics and emerging technology, including GenAI, and a willingness to apply them to merchandising work.
• Ability to travel for supplier meetings, trade shows, or store reviews. Travel expectations vary by portfolio, approximately 20%.

Benefits & Perks - US

• Full health benefits available (Medical, Dental, Vision, HSA/FSA) on day one for eligible employees.
• No-cost access to 2nd.MD, a virtual expert medical consultation and navigation service.
• Global Traveler Health Insurance through GeoBlue.
• 24/7 access to mental, financial, physical and emotional wellbeing support, plus an enhanced offering of therapy and coaching.
• Automatic enrollment into Basic Life and Accidental Death & Disability Insurance.
• 401(k) matching with immediate vesting.
• Paid Parental Leave, Surrogacy & Adoption Reimbursement and Caregiver Services.
• Tuition Reimbursement.
• Wayfair Employee Discount.
• Gym/Fitness Discounts (Wellhub and varying regional memberships).
• Exclusive access to thousands of perks & discounts through BenefitHub.
• Yearly match up to $500 for personal donations made by employees to registered 501(c)(3) nonprofits.

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accommodations for Applicants form.

About Wayfair Inc.

Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

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