Team Lead - Firearms - Full-Time

divh2Team Leader/h2pPosition Summary: Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include: merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service activities/ppEssential Functions:/pulliSupports GSM / DM in leadership of firearm sales and compliance with ATF, state, local laws, company policies and procedures, including 4473, 3310, state and internally required firearm forms/liliProvides direction and guidance to Sales Outfitters in firearm safe handling, safety, operations, and customer experience standards within the firearms department/liliSupports the GSM / DM in achievement of Departmental Sales, Gross Margin, Inventory Shrinkage and Payroll Goals./liliProvides daily direction to the associates within the department./liliPrepares to-do / Task lists. Executes all merchandising directives i.e. Top 25 list, Extreme Savings items, etc. maintain all plan-o-grams as set by the Corporate Office./liliInsures a pleasant and productive shopping experience for all customers. Assists the GSM / DM and Human Resources Manager to staff the department with service oriented associates; participates in interviewing and makes recommendations for selection; coordinates training; consults with GSM and gives input on preparation of performance appraisals; prepares weekly work schedules; coaches and motivates associates to promote positive customer relations and a productive team-oriented work environment./liliResolves customer and associate opportunities with GSM / DM and HR Manager. Maintains a high level of personal Customer Service; achieves better than Company average customer service results (surveys, secret shops, etc.)./liliRemains Product expert through ongoing product knowledge training; conducts product demos to entire staff. Assists the GSM / DM with coordination of all Special Events; maintenance of pricing and UPC integrity; determining proper assortments; accuracy of inventory; proper display, signing and pricing of all advertised items./liliAssists the GSM / DM in carrying out Supervisory responsibilities in accordance with the Companys policies and applicable laws, including interviewing, training, planning, assigning and directing work, measuring and evaluating performance, addressing complaints and resolving problems, maintaining a positive, harassment free working environment for all associates./liliProvides a legendary experience for every customer, every time by assisting customers in making buying decisions by: ulliidentifying and evaluating customers needs/lilimaking product recommendations based off of this analysis,/lilipromoting programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up./li/ul/liliAll Other Duties As Assigned/li/ulpExperience/Qualifications:/pulliMinimum Degree Required: High School Diploma or Equivalent/liliExperience: 2 to 4 Years in Retail Sales/liliSupervisor experience a plus/li/ulpKnowledge, Skills, and Ability:/pulliAbility to calculate figures and amounts such as discounts, commissions, and percentages/liliAbility to read and analyze certain reports Ability to effectively present information and respond to questions from Managers, associates, customers, and the general public/liliAbility to conduct meetings and presentations to groups Proficiency with PC-based word processing, spreadsheets, data-based management and electronic point of sale and inventory management systems/liliDemonstrated strong interpersonal skills. Ability to establish and maintain effective working relationships with co-workers, associates, customers and with the Corporate Staff/li/ulpPhysical Requirements:/pulliConstantly stand and/or walk during shift/liliOccasionally ascend or descend ladders, stairs, ramps, etc./liliConstantly communicate with others to exchange information/liliOccasionally repeat motions that may include the wrists, hands and/or fingers/liliOccasionally operate machinery and/or power tools/liliOccasionally operate motor vehicles or heavy equipment/liliLight work that includes moving objects up to 20 pounds constantly, may occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed)/liliOccasionally work in tight and confined spaces/liliOccasionally work in noisy environments/li/ulpIndependent Judgement:/ppPerforms duties within scope of general company policies, procedures, and objectives. Analyzes problems and performs needs assessments. Uses judgment in adapting broad guidelines to achieve desired result. Regular exercise of independent judgment within accepted practices. Makes recommendations that affect policies, procedures, and practices./ppFull Time Benefits Summary: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!/pulliMedical/liliDental/liliVision/liliHealth Savings Account/liliFlexible Spending Account/liliVoluntary benefits/lili401k Retirement Savings/liliPaid holidays/liliPaid vacation/liliPaid sick time/liliBass Pro Cares Fund/liliAnd more!/li/ulpBass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law./ppReasonable Accommodations/ppQualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at View email address on click.appcast.io./ppBass Pro Shops/p/div