Lifestyle Coordinator

The Lifestyle Coordinator plays a key role in delivering an exceptional member experience at the Club at Boca Pointe by supporting membership engagement, lifestyle programming, and daily front desk operations. This position is responsible for assisting with the planning, communication, and execution of member events and activities while also serving as a welcoming first point of contact for members, guests, and visitors. The ideal candidate is personable, organized, and thrives in a fast-paced, member-focused environment. Key Responsibilities Membership & Lifestyle Programming Assist with the development, coordination, and execution of a curated calendar of lifestyle and member events designed to engage and connect the membership. Support membership programming and experiences tailored to various membership categories. Attend membership and lifestyle events to ensure quality service and capture content for club communications and social media. Gather post-event feedback from members to continuously improve programming and overall member experience. Maintain attendance lists, RSVPs, and follow-up communications for events and programs. Assist with membership orientations and serve as a knowledgeable resource for members. Member Communications & Marketing Support day-to-day administration of the club calendar, website updates, email communications, push notifications, and in-club marketing materials. Help implement a consistent and professional communication plan while upholding club brand standards. Respond to member inquiries, comments, and feedback in a courteous, timely, and professional manner. Provide ideas and suggestions to enhance member communications and engagement efforts. Front Desk & Administrative Support Serve as a welcoming first point of contact at the front desk for members, guests, vendors, and visitors. Answer phones, direct calls, and respond to general inquiries efficiently and professionally. Assist with daily administrative tasks related to membership, events, and club operations. Coordinate with internal departments to ensure smooth communication regarding events, schedules, and member needs. Attend departmental meetings as needed to share updates on upcoming events and initiatives. General Responsibilities Maintain high standards of professionalism, organization, and member service at all times. Effectively multitask and adapt to changing priorities in a fast-paced environment. Perform other duties as assigned by the General Manager or Lifestyle Director. Knowledge, Skills & Abilities Strong interpersonal and customer service skills with a member-first mindset. Excellent written and verbal communication skills. Proficient in Microsoft Office and basic database systems; experience with Canva or similar design tools is a plus. Ability to manage multiple tasks, phone calls, and member interactions simultaneously. Highly organized, detail-oriented, and able to work independently with limited supervision. Ability to handle sensitive situations with professionalism and discretion. Comfortable working in a private club or hospitality environment. Education & Experience High School Diploma or equivalent required. Bachelor’s Degree preferred (Hospitality, Marketing, Communications, or related field). Prior experience in membership services, lifestyle programming, front desk, marketing, or hospitality preferred. #J-18808-Ljbffr Heritage Golf Group