Branded Merch/Promo Project Manager

Lahlouh’s business model is built on solving end to end supply chain problems not simply processing transactional print orders. Lahlouh is a partner that focuses on developing collaborative, comprehensive solutions that endeavor to meet all the communication needs of our clients’ dynamic and evolving marketplaces.

Lahlouh's mission is to provide the highest quality, most cost-effective business communications solutions available.

Core capabilities include:
• Sheet-fed offset print • Fulfillment / Distribution logistics
• Dynamic digital print • Packaging Design
• Mailing • Marketing promotions
• Full-Service bindery and assembly • Promotions

Position: Project Manager – Promotions Division
Reports to: Operations Director, Promotions Division
FLSA Status: Exempt
Department: Promotions
Location/Shift: Burlingame, CA/8am-5pm

Position Summary
Partner with top sales executive/s, suppliers and internal staff to provide competent and reliable service to high profile clients. Manage/lead all projects with extreme detail and accuracy to ensure quality and delivery commitments are consistently maintained.
Responsibilities and Duties

• Provide internal support for sales executive/s when customers require assistance, ensuring prompt attention to any inquiry
• Obtain accurate and complete job specifications from sales rep/s and clients
• Initiate orders by performing basic order entry functions and acting as liaison between suppliers and client
• Procure competitive estimates from vendors, create purchase orders & provide comprehensive ship instructions
• Coordinate schedules with the sales rep/client and vendor (as well as internal staff for projects requiring in-house assembly)
• Facilitate orders delivering into Lahlouh shipping or inventory (online storefront sites & ProMail)
• Finalize all financial aspects of each project to ensure prompt payment to vendors and invoices to client
• Assist sales executive/s with promotional product estimates to client when required
• Assist sales executive/s in sourcing alternative product solutions due to stock shortages

Skills/Competencies

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Must truly understand what it means to “own” each project
• Seasoned in the areas of trouble-shooting and “risk management” as it relates to the success of a project
• Exemplary follow-up and follow-through skills
• Completes work with extreme accuracy and detail
• Very comfortable with viewing, sending and receiving art files/data
• Comfortable with general aspects of imprinting (litho, digital, screen, pad & dye sublimation)
• Understands the basic aspects of hand-assembly and fulfillment workflows
• Possess a high degree of self-motivation and independent decision-making ability
• Ability to plan, organize, and adapt within an intensive multi-tasking environment, requiring simultaneous management of multiple projects
• Ability to work with minimal supervision and lead/manage multiple projects and priorities
• Ability and willingness to learn new technologies quickly
• Possesses the initiative and ability to work with team members to implement solutions to meet customer’s needs
• Solid organizational skills with ability to prioritize tasks and manage time with minimal supervision
• Mature disposition with good analytical skills
• Able to work in a fast-pace environment with a can-do attitude

Experience
Required:

• Five to eight-years work experience as a Project Manager (in the Graphics or Marketing field is highly preferable)
• Significant experience in managing multiple large, high dollar value projects with the ability to trouble-shoot potential issues
• Proven track record in working independently and driving projects confidently
• Excellent interpersonal, presentation and communication skills (written and oral)
• Possess a solid understanding and functional knowledge of standard business practices, marketing, communications and sales
• Proficient systems knowledge: Microsoft Office and Outlook

Software / Equipment Specific:

• Working knowledge of PC platform.
• Working knowledge of Excel, Word, PDF Reader, computer navigation, internet browsing, etc.

Internal Software:

• Commonsku
• Pace
• VeraCore
• SAGE and ESP

Education

• College degree preferred

Salary 

• 70,000 to 80,000 annually