Teller

Job Description

Job Description

Start Your Career with Champions First Credit Union!

Ready to start your banking career? Champions First Credit Union is growing across North Florida! Join a team that values community, career growth, and work–life balance, with tuition reimbursement and training from day one. Apply today!

Who We Are

At Champions First Credit Union, we're proud to be a rapidly growing, $545 million and growing financial institution serving communities in the Panhandle area, with our headquarters in the State Capital of Tallahassee.
We've been part of North Florida for decades, helping our members achieve financial success while strengthening the communities where we live and work. We believe in making a real difference through charitable giving, local events, and educational partnerships like our scholarships and donations to Florida State University.
Our culture is professional, positive, and people-focused. We support our employees with meaningful work, a supportive team, and opportunities to grow. When our employees succeed, our members and communities thrive too.

Essential Functions

• Perform routine financial transactions, including but not limited to deposits, withdrawals, cash advances, loan payments, purchase of monetary instruments and check cashing according to established Champions First Credit Union policies and procedures.
• Fully comply with all state and federal regulations governing OFAC, BSA, and FACTA.
• Evaluate checks for negotiability and apply standardized Check21 procedures when applicable.
• Open new accounts by performing all necessary system functions and collecting all required documentation.
• Must have working knowledge of the Shared Branching rules and regulations.
• Respond to new account and loan inquiries by providing information about Champions First Credit Union products and services.
• Contribute to branch production by educating members about beneficial products and services.
• Respond to members' requests, problems and complaints, and/or direct them to the proper person for specific information and assistance.
• Receive various information pertaining to members' accounts and route to proper department for processing.
• Assist in all teller department operations, including but not limited to branch balancing, vault balancing, cash management and night deposit management.
• Balance the vault, various cash equipment such as the coin machine, cash dispense and ATM in addition to ensure the night drop, ATM deposits and mail are all completed on time (same day) and correctly.
• Report any problems or concerns of the department to the branch supervisor.
• Maintain an adequate supply and oversee availability of daily cash, traveler's checks, money orders and cashier's checks. Monitor teller inventory and supplies.
• Responsible for ensuring that branch is meeting documentation expectations and compliance requirements.
• Must exhibit superior customer service skills and have a desire to contribute to a high functioning team.

NOTE: The list of essential functions is not exhaustive. It may be supplemented as necessary from time to time.

Additional Functions

• Assist with member complaints & discrepancies.
• Responsible for Optical Imaging documents in the Teller area.

EEO Statement

Champions First Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Disclaimer
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.