Director of Digital Experience

Built for the future

Since 1978, AIS has designed, fabricated, installed, and serviced signage for Barclays Center, UBS Arena, NBC Universal / 30 Rock and many more. As we continue to grow and expand our offerings, we have well positioned our growing digital division to better serve our clients as a one stop solutions provider.

We need the person who can help facilitate that growth in our Digital Experience line of business. You'll start hands-on: running discovery, designing systems, pricing jobs, and strategizing with internal stakeholders for growth. As we grow, you'll hire and train the team that takes it from there.

If you can talk fan experience with a stadium team in the morning and VLANs with their IT department in the afternoon, this position is for you.

WHAT YOU'LL DO

• Own the digital project lifecycle from first conversation through commissioning and long-term managed service.

- Assist sales team members with uncovering the real needs of the clients that relate to digital signage and our ability to provide solution based recommendations to them that meet their goals.

• Evaluate LED, LCD, player, and CMS options. Recommend the right system, right approach and right solution for our customers, build the relationships with suppliers for long term pricing and delivery goals.
• Evaluate and participate in every digital opportunity and make pricing recommendations to leadership with margin targets and alternates.
• Lead the technical side of proposals and RFP responses.
• Coordinate with our project management, fabrication, and installation teams so every handoff is clean and every install goes right the first time.
• Build vendor partnerships
• Co-Own the digital pipeline and playbook.
• Hire, train, and lead the Digital Experience team as the business grows.

WHAT YOU BRING

• 7+ years in digital signage, LED, or AV integration.
• At least 3 digital programs of $5M+ delivered start to finish.
• Deep fluency in direct-view LED, LCD, CMS platforms, player hardware, and low voltage infrastructure.
• Hands-on pre-sales and estimating experience.
• Construction delivery know-how: submittals, RFIs, change orders, GC coordination.
• Clear communication with executives and technicians alike.
• Ability to thing forward and suggest plans that benefit the client and company in the future as well as the present.

Bonus points: Experience leading a team, AVIXA CTS, DSCE, BICSI, PMP, OSHA 30, and experience in arenas, airports, healthcare, retail, or government.

WHY AIS

• Two UL-certified factories, 130+ people, and 30+ PMP-certified project managers behind you.
• Self-performing installation crews
• Woman-owned, WBE certified

American & Interstate Signcrafters is a woman-owned, equal opportunity employer. All qualified applicants receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.