Meals on Wheels Assistant Coordinator

Job Description

Job Description

Meals on Wheels Assistant

 

Position Type: Part-Time – 30 hours per week, typically 8:00-3:00 Monday – Thursday and 8:30-12:30 on Friday

 

Location: Saint Paul, MN

 

Travel Required: Local (less than 25%)

 

Required Education: High School Diploma or equivalent combination of education and experience

 

Min Experience Req: 2 Years

 

Organization Overview

Merrick Community Services champions thriving communities by eliminating barriers and providing essential resources to promote stability, independence, social and economic justice.

Merrick Community Services was founded on Saint Paul’s East Side in 1908 as the Christ Child Society of Saint Paul, in the tradition of an early 20th Century Settlement House, which provided essential services to new arrivals and immigrants and economically disadvantaged individuals and families. Today, Merrick Community Services (MCS) stands as one of the oldest nonprofit social service agencies in Ramsey County, with a history of being steadfast in assisting individuals and families overcome poverty and become self-sufficient. The core programs of MCS are Employment and Career Services, Family and Community Services, Food Shelf, and Meals on Wheels.

 

Description

Merrick Meals on Wheels provides daily hot and nutritious meals to seniors and other homebound eligible individuals on the East Side of Saint Paul, North Saint Paul, Maplewood, Oakdale and south Washington County. This position’s main responsibility is to ensure that Meals on Wheels participants receive daily heated meals. This also includes the general operations, meal ordering, and orienting and supporting program volunteers. This position requires a valid drivers license, insurance, and reliable transportation. This person reports to the Senior Program Manager.

 

Responsibilities

• Coordinate heating and packing of daily hot meals and preparation of frozen meal packs.
• Prepare packing needs for the following day (list on white board, route sheets, special dietary needs, appropriate counts, bags)
• Assist with meal ordering and tracking dietary needs for approximately 150 clients
• Maintain inventory count of meals and delivery supplies
• Assist with the creation of route sheets to ensure efficient deliveries by volunteers
• Support the management and maintenance of participant files, database, and department receipts
• Maintain a positive relationship with volunteers; assisting with orientation and training new volunteers and engaging in ongoing relationship building
• Assist with new client intake and new client routing
• Provide occasional route coverage and address meal shortage issues
• Maintain up-to-date volunteer and client contact information (including emergency and case manager contacts); track birthdays for acknowledgement
• Perform data entry and general office duties, including answering phone, checking messages, and responding to client needs
• Support Meals on Wheel Lead with various reports and updates
• Other duties as assigned

 

Required Qualifications

• High School Diploma or equivalent.
• Two years of Program and/or work-related experience
• Must have a passion for working with seniors and vulnerable adults
• Ability to model respectful, inclusive, and responsible behavior that is consistent with the agency mission, vision, and values
• Skills that engage volunteers, display thoughtfulness and gratitude, and go above and beyond for program volunteers and clients
• Strong interpersonal skills and excellent oral and written communication skills
• Outstanding customer service skills and experience, as exhibited to clients, caregivers, and volunteers
• Cooperative team member, who can work well independently
• Strong problem-solving skills
• Detail-oriented, ability to work well under pressure, and multi-task in a fast-paced environment
• Strength-based, self-motivated, and goal-oriented
• Computer literacy, such as proficiency in MS Office Suite: Excel, Outlook, PowerPoint, and Word
• Ability to regularly lift 30 lbs, bend, reach and twist.
• This position requires valid Driver’s License and reliable vehicle to travel locally and pass a background check

 

Preferred Qualifications

• Bilingual proficiency preferred (Hmong or Spanish)
• Ability to maintain databases and client/participant tracking systems, which are based on intake forms, ServTracker, and the requirements of funders and Merrick Community Services
• ServSafe certification or willingness to become ServSafe certified
• Knowledge of Suburban Ramsey County, including East Saint Paul, North Saint Paul, Maplewood, Oakdale and south Washington county

 

The above statements are not intended to encompass all functions and qualifications of the position. Rather they are intended to provide a general framework of the requirements of the position. Job incumbents may be required to perform other functions not specifically addressed in this job description. Employment at Merrick Community Services is at-will and may be terminated by either employee or employer for any lawful reason.

 

We welcome everyone to apply, especially those individuals who are underrepresented in our sector: individuals who identify as BIPOC, LGBTQI+ and gender fluid or gender nonconforming, individuals with disabilities (both seen and unseen), veterans, people of any age or family status.

 

Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to age, race, color, religion, disability, marital status, national origin, sex, gender identity, sexual orientation, familial status, genetic information or a protected veteran status.

Company Description

For over 118 Years, Merrick Community Services (MCS) has succeeded in its mission to improve the lives of residents of the East Side of Saint Paul by champions thriving communities by eliminating barriers and providing essential resources to promote stability, independence, social and economic justice.

Merrick Community Services was founded on Saint Paul’s East Side in 1908 as the Christ Child Society of Saint Paul, in the tradition of an early 20th Century Settlement House, which provided essential services to new arrivals and immigrants and economically disadvantaged individuals and families. Today, Merrick Community Services (MCS) stands as one of the oldest nonprofit social service agencies in Ramsey County, with a history of being steadfast in assisting individuals and families overcome poverty and become self-sufficient. The core programs of MCS are Employment/Career Services, Family and Community Services, Food Shelves, and Meals on Wheels/Senior Services.

Company Description

For over 118 Years, Merrick Community Services (MCS) has succeeded in its mission to improve the lives of residents of the East Side of Saint Paul by champions thriving communities by eliminating barriers and providing essential resources to promote stability, independence, social and economic justice.\r\n\r\nMerrick Community Services was founded on Saint Paul’s East Side in 1908 as the Christ Child Society of Saint Paul, in the tradition of an early 20th Century Settlement House, which provided essential services to new arrivals and immigrants and economically disadvantaged individuals and families. Today, Merrick Community Services (MCS) stands as one of the oldest nonprofit social service agencies in Ramsey County, with a history of being steadfast in assisting individuals and families overcome poverty and become self-sufficient. The core programs of MCS are Employment/Career Services, Family and Community Services, Food Shelves, and Meals on Wheels/Senior Services.