Associate, Loan Platforms Account Services

About the Role The ClearPar Loan Operations division is seeking a professional with excellent interpersonal communication, organization, and time management skills located in the US to join our global Loan Platforms Account Services Team. Grade Level (for internal use) 07 The Team ClearPar is the first fully operational provider of par and distressed loan closing and recordkeeping services for the syndicated loan market. Through a unique combination of experienced personnel and electronic processing, hardware, and software, ClearPar has built a single platform system to address market demands for efficient settlement of par loan closings. The Loan Platforms Account Services team is responsible for all account setups across multiple platforms and support of all users on our systems. Responsibilities and Impact The successful candidate will form a key part of the Loan Platforms team, responsible for maintaining the day‑to‑day operations of our Syndicated Loan Market offering, as well as supporting the questions and requests of our internal and external clients. Responsibilities: Support clients and the business with operational duties and all account maintenance support functions to ensure sufficient data integrity, including reviewing onboarding documentation, creation and maintenance of entity identifiers, user and trade accounts across multiple platforms, assisting clients on specific self‑service functionalities, and staying knowledgeable on various platform integrations. Provide onboarding support for new clients, their team members, and accounts to ensure a smooth and effective quality‑controlled onboarding process across multiple products. Strictly adhere to internal procedures, processing deadlines, quality‑controlled operational processes, and LSTA/LMA standards for processing and closure of primary and secondary par loan transactions and/or trades. Pro‑actively identify internal and external account and system related issues and work seamlessly with internal partners and management on resolution plans and additional escalations. Capture and channel user feedback through proper communication and listening skills; partner with leaders, peers, product associates, sales, and relationship managers on projects to serve our clients and facilitate continuous improvement of our products and services. Be willing and able to cross‑train with neighboring divisions of the firm to provide an agile workforce capable of handling issues and engaging with joint clients. Compensation and Benefits S&P Global states that the anticipated base salary range for this position is $47,000 to $60,000. Final base salary for this role will be based on the individual’s geographic location, as well as experience level, skill set, training, licenses and certifications. In addition to base compensation, this role is eligible for an annual incentive plan and additional S&P Global benefits. What We’re Looking For Available to Work: 9:00 am ET – 5:30 pm ET Basic Required Qualifications Bachelor’s Degree or equivalent work experience Must be able to handle stressful customer situations with patience and poise Ability to organize and prioritize complex issues and projects to completion Able to demonstrate knowledge and experience in working with internet‑based applications Ability to think laterally, provide proper issue analyses, and question current processes Eager to learn with strong analytical and problem‑solving abilities Proficient PC skills, especially in Microsoft Word and Excel Additional Preferred Qualifications Strong process improvement skills Salesforce experience Customer service experience Right to Work Requirements This role is limited to persons with indefinite right to work in the United States. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to View email address on click.appcast.io and your request will be forwarded to the appropriate person. Job Details Job ID: 325158 Posted On: 2026-04-28 Location: Boston, Massachusetts, United States #J-18808-Ljbffr S&P Global