Employee Relations Specialist

Role and Responsibilitie s

The Employee Relations Specialist will lead and champion initiatives that creates an environment in which the employees feel valued, can be successful and are engaged. They will provide guidance on matters involving performance, behavior, conflict prevention and dispute resolution, and hourly and salaried employment practices.


They will respond to and evaluate employee relations issues with a high level of customer focus and sensitivity. They will utilize data collected to identify trends and patterns and will report on findings.

Essential Functions

• Provide exceptional customer service to employees, both locally and in remote locations.
• Manage the full performance management process including annual performance evaluations, disciplinary actions and performance improvement plans.
• Assist with the development and implementation of employee relations policies, procedures, and guidelines.
• Assist with recordkeeping related to hiring, termination, credentialing, transfer, and promotion, particularly as related to Equal Employment Opportunity (EEO), affirmative action, and diversity initiatives.
• Administer the equal employment opportunity and affirmative action programs with the assistance from contracted preparer.
• Act as an advisor for managers on employee relations and labor relations issues.
• Conduct internal investigations related to employee concerns and escalate investigations to the Director of Human Resources as needed.
• Assist with exit interviews and preparation of reports showing trends and concerns for management to review.
• Assist with Human Resources aspects of Department of Health audits.
• Investigate reported worksite incidents and prepare monthly reports for the Senior Leadership Team
• Continuously look for areas of improvement in employee relations.
• Assists with leadership development training.
• Other duties/projects as assigned.

This job description reflects management's assignment of essential functions; and nothing in this herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Education Requirements

• Bachelor's Degree in Human Resources, Business, Labor Relations or related field required.

Qualifications and Requirements

• Minimum of 1 years' experience applying general Human Resources practices in a Union and/or Non-Union environment.
• Certification for Human Resource Professionals (SHRM-CP, SHRM-SCP, PHR, SPHR) preferred
• Working knowledge of Federal and State regulations.
• Proven ability to operate independently and maintain confidentiality.
• Customer-focused attitude, with high-level of professionalism and discretion.
• Exceptional computer skills with MS Office proficiency.
• ADP Workforce Now experience preferred.
• Ability and desire to travel is required.
• Valid driver's license with satisfactory driving record within company required standards preferred.

Working Environment

The Employee Relations Specialist is primarily in an office setting and may be exposed to outdoor conditions.

The working conditions are classified as light work:

• Light work - Exerting up to 20 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Light work involves sitting most of the time.

Physical Requirements

The following is a description of the physical requirements on a daily basis for the HR Generalist - Employee Relations. While performing the duties of the job the employee is regularly expected to:

• Stand
• Sit
• Hear
• Walk
• Talk
• Stoop or kneel
• Repetitive motion

This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed