Supervisor, Repair Logistics

Overview

Who We Are:

Ever wonder who brings the entertainment to your flights? Panasonic Avionics Corporation is #1 in the industry for delivering inflight products such as movies, games, WiFi, and now Bluetooth headphone connectivity!

How exciting would it be to be a part of the innovation that goes into creating technology that delights millions of people in an industry that's here to stay! With our company's history spanning over 40 years, you will have stability, career growth opportunities, and will work with the brightest minds in the industry. And we are committed to a diverse and inclusive culture that will help our organization thrive! We seek diversity in many areas such as background, culture, gender, ways of thinking, skills and more. If you want to learn more about us visit us at ( and for a full listing of open job opportunities go to (

Responsibilities

JOB SUMMARY

• Ensure the Repair Station Stores/Administrative functions efficiently support the full repair cycle including component parts availability, shipping-warehouse inventory and customer service to achieve customer satisfaction and satisfy global repair turn-around standards. As member of Core Management Team, manages the workflow, staffing and development of approximately 5-10 employees. Resolves production challenges and establishes priorities to meet customer commitments. Owns inventory and assets, coordinating cycle-counts, annual budget planning and leading cost buster initiatives.

MAJOR RESPONSIBILITIES.Description

• Oversight of Repair Station Inventory, Warehouse and Repair Order Processing

• Develop, communicate, monitor and enforce key performance indicators to continuously improve productivity and efficiency.

• Facilitate processing of all internal Repair work orders to meet turnaround commitments to internal customers.

• Maintains close working relationships with Repair Station Leads and Repair Shop Supervisors in order to effectively understand and address production issues.

• Establish and maintain a 24-hour turnaround culture for parts delivery to the Repair Shop Floor and 24-hour turnaround on customer shipments after completion of repair audit.

• As Customer Advocate, works to eliminate roadblocks that impact the quality and timeliness of order processing and delivery.

• Serve as Repair Station liaison to Quality and Order Administration Departments for the efficient and timely processing and/or repair of Return Material Authorizations (RMA) work orders.

• Ensure all Logistics Staff are trained in Oracle and equipped to efficiently and productively perform their jobs.

• Maintain Warehouse, Shipping and Administrative processes within the guidelines and regulations of the Code of Federal Regulations and Department of Transportation.

• Has ownership of inventory and assets, coordinating cycle-counts, annual budget planning and leading cost buster initiatives. Develop and implement procedures to eliminate waste and promote individual responsibility and accountability.

The salary wage range of $67,000-$113,000 is just one component of Panasonic's total package. The final offer amount may vary based on factors including but not limited to individual's knowledge, skills, experience, and location. In addition, this role may be eligible for discretionary bonuses and incentives. The minimum hourly wage for this role will be the greater of the posted range, or minimum wage for the location where the employee will be working, subject to local minimum wage requirements.

Qualifications

EDUCATION/EXPERIENCE REQUIREMENTS

• Recognized technical qualification or relevant experience.

• 4 - 5 years' experience in materials and/or production planning.

KNOWLEDGE/SKILL REQUIREMENTS

• Comprehensive knowledge of Code of Federal Regulations and Department of Transportation regulations to ensure regulatory compliance in Warehouse maintenance and Shipping and Administrative processes.

• Must be expert in operational procedures and workflow to eliminate waste and promote individual responsibility and accountability.

• Skilled at eliminating roadblocks that impact the quality and timeliness of order processing and delivery.

• Must have strong understanding of PAC organization, IFE business, organization structure, processes and personnel.

• Strong capability in building effective teamwork to service customer requirements.

• Good understanding of how/when to escalate issues to achieve effective and efficient action.

• Effective leadership skills to build, educate and lead teams.

• Must be well organized and able to balance multiple projects with competing priorities in a fast-paced repair production environment.

• Excellent written and verbal communication skills.

• Proficiency in an MRP Environment is a plus.

• Ability with shipping system: DHL, FedEx, third party.

• Proficiency with Windows Office Suite and working with spreadsheets, databases and analysis tools.

• Ability to plan, assign, train, and direct employees with diverse backgrounds.

• Ability to interview, hire, and appraise employees.

• Highly developed team building and problem solving skills.

• Ability to organize department objectives.

• Ability to organize material, information, and workforce in a systematic way to optimize efficiency and minimize duplication of effort.

• Advanced understanding of electronic production environment.

• Works on issues of diverse scope where analysis of situations or data requires evaluation of a variety of factors, including an understanding of current business trends.

• Recommends changes to policies and establishes procedures that affect immediate organization(s).

• Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals.

Our Principles:

Contribution to Society | Fairness & Honesty | Cooperation & Team Spirit | Untiring Effort for Improvement | Courtesy & Humility | Adaptability | Gratitude

What We Offer:

• At Panasonic Avionics Corporation we realize the most important aspects in leading our industry are the bright minds behind everything we do. We are proud to offer our employees a highly competitive, comprehensive and flexible benefits program.

• Paid time off: Exempt Salaried employees receive flexible paid time off. This means that there is no fixed number, range, or limit to the amount of Personal and Vacation Days that may be taken for exempt employees. Non-exempt hourly employees accrue 14 vacation days per year + 7 sick days + 3 personal days. Accrual rate increases with tenure. All employees receive 11 company paid holidays per year. We also close our offices at the corporate level in the U.S. between Christmas and New Year. For operational positions that are expected to work on holidays, we provide additional compensation for hours worked.

• Health Insurance: Medical insurance offerings from Aetna and Kaiser (CA &HI). Options for Employee Only, Employee + Spouse/Domestic Partner, Employee + Children, or Family. Dental PPO and DMO options & Vision insurance through EyeMed or VSP.

• 401K with 50% match on up to 8% contribution, full vested from day 1.

• Washington residents only are eligible for: Washington's Family and Medical Leave program and Washington's Paid Sick Leave program.

• Other offerings include: Wellness Program, Counseling services, FSA & HSA, Life Insurance for employee, spouse and child, AD&D Insurance, Long-term and Short-term disability, Critical Illness Insurance, Accident Insurance, Legal Assistance, Pet Insurance, Identity Theft Protection, Dependent Care FLSA, Education Assistance, Commuter Program, Employee Purchase Program, Service Award Program.

Panasonic is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, and any other characteristic protected by law or company policy. All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodation. Pre-employment drug testing is required for safety sensitive positions or as may otherwise be required by contract or law. Due to the high volume of responses, we will only be able to respond to candidates of interest. All candidates must have valid authorization to work in the U.S. Thank you for your interest in Panasonic Avionics Corporate.

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