Medical Assistant

Medical Assistant

The Medical Assistant assists the medical staff with preparation of surgical patients by performance of routine and delegated duties according to standards and policies. The Medical Assistant takes vital signs, escorts patients to their designated area, cleans the work station areas and equipment, administers eye drops to patients, obtains blood glucose levels, and ensures a steady flow of patient turnover. The Medical Assistant will work closely with the nursing staff to provide excellent patient care.

To perform this job successfully, an individual must be able to perform each essential function satisfactorily with or without accommodation. The requirements listed below are representative, but not all inclusive, of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

• Assist and anticipate needs of nursing staff relating to patient care.
• Prepare the surgical patient for surgical and special procedures cases by:
• Obtaining vital signs
• Obtaining blood glucose levels when appropriate
• Administering eye drops to patient as ordered
• Cleaning patient equipment and areas as needed
• Escorting patients to their designated areas
• Stocking inventory in their assigned area
• Familiarize self with procedures performed.
• Understand how to prioritize patient needs.
• Knowledge of Medical Assistant Scope of Practice.
• Provide care based on the age-related needs of the patient with consideration of their developmental/psychosocial needs, environmental safety, educational needs, communication style, and level of understanding.
• Stock and clean environment between cases and at the end of schedule.
• Assist with turnover.
• Support staff to Physician, Nursing Staff, and OR Tech as DON sees fit.
• Assist with monthly and quarterly inventory counts.
• Assist with monthly outdate checks of supplies.
• Assist with intake of supplies, verifying with packing slips, and distributes to designated areas.
• Assist with supply reordering to designated par levels.
• Is cost consciousness when ordering supply and works within set budget.
• Transfer frozen sections to lab as necessary.
• Assist as directed in the delivery of emergency care.
• Maintain confidentiality of the patients' records and protects the patients' privacy.
• Participate in performance improvement program.
• Other duties as assigned by management.

Requirements

REQUIRED:

• High School graduate or equivalent.
• Basic knowledge of anatomy.
• Knowledge of how to obtain vital signs, blood glucose level and temperature.
• Knowledge of maintenance and care of equipment and instrumentation.
• Knowledge of medication administration with scope of practice.
• Awareness of safety precautions and emergency procedures.
• Thorough understanding of surgical procedures.

DESIRABLE:

• Current certification by the California Certified Medical Assistant Board
• One year MA experience (within the last 2 years).

CERTIFICATES/LICENSES/REGISTRATIONS:

• Graduate of a Medical Assistant program, or equivalent education, experience, or training.
• Current Basic Life Support certification.

KNOWLEDGE/SKILLS/ABILITIES/TALENTS:

• Team player and contributor coupled with excellent communication skills and interpersonal skills.
• Demonstrates empathy in order to provide the best patient care.
• Ability to respond to common inquiries from customers, staff, vendors, or other members of the community.
• Skills required include use of knowledge of Microsoft Word, Excel and the use of standard office equipment.
• Ability to draw valid conclusions, apply sound judgment in making decisions, and to make decisions under pressure.
• Ability to interpret and apply policies and procedures.
• Must address others professionally and respectfully by actions, words and deeds.
• Detail oriented, organized, process focused, problem solver, self-motivated proactive, customer service focused.
• Displays independent judgment by willingness to make timely and accurate decisions based on available information that is sometimes vague or limited in nature.
• Ability to multitask effectively and work in a fast paced and sometimes ambiguous environment, without compromising quality of work.
• Ability to prioritize tasks and projects with limited direction, while understanding and contributing to the success of the assigned region(s).

WORK ENVIRONMENT:

• This is primarily a clinical surgery center classification, working in a sterile environment. Temperature conditions are controlled with some direct exposure to hazardous physical substances. The noise level in the work environment is usually low to moderate. There is regular exposure to Doctors, staff, vendors and patients.
• While performing the duties of this job, the employee is regularly required to sit, stand, walk, handle, or feel, reach with hands and arms, see, talk and hear. The employee will frequently lift and/or carry reports, records and other materials that typically weigh less than 20 pounds. The employee is occasionally required to stoop, kneel, bend, or crouch.
• Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, calculator, and other standard office equipment.

All of the information contained herein reflect general details as necessary to describe the principal functions of this classification, the level of knowledge and skill typically required and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Management reserves the rights to add, modify, change, or rescind the duties and/or work assignments of all positions, without advanced notice, and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

Notwithstanding any of the foregoing described job responsibilities, employee shall not engage in activities that constitute the practice of ophthalmology as prohibited under applicable law. Employee shall neither exercise control over nor interfere with the clinician-patient relationship. Clinicians shall have sole responsibility for all professional services provided to patients.