Senior Technical Project Manager

Agile Practitioner II (Grade 28)

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, and data they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

We are seeking an Agile Practitioner II to serve as a delivery enabler and systems-oriented problem solver on our team. In this role, you will be responsible for driving clarity, alignment, and consistent execution across multiple teams, serving as a central point of coordination between technical, product, and requesting teams. You will ensure a shared understanding of requirements, solution intent, dependencies, and delivery expectations, while supporting the coordination of work across applications and teams. By applying Agile practices to improve delivery outcomes, remove friction, and enable efficient, predictable execution, you will help keep our delivery systems running smoothly without pulling in program-level ownership. You will also support data flow awareness where delivery intersects with enterprise initiatives and assist with delivery-aligned financial reporting, helping maintain alignment between delivery execution and reported financial data.

Primary Responsibilities

• Delivery Execution & Cross-Team Alignment:
• Act as a central coordination point between technical teams, product partners, and requesting stakeholders.
• Maintain clear visibility into progress, risks, dependencies, and cross-team impacts.
• Align impacted application teams on delivery expectations, readiness, and execution timelines.
• Support early identification of impacted systems and downstream consumers to prevent coordination gaps.
• Feature Solutioning & Lifecycle Support:
• Support feature solutioning processes from initial intake through to execution readiness.
• Facilitate alignment on technical solution approaches and key dependencies.
• Ensure operational continuity from intake to delivery execution.
• Review work items thoroughly for completeness and readiness.
• Consuming Application Alignment & Communication:
• Validate impacted applications and ensure relevant teams are fully informed of requirements, solutions, and timelines.
• Maintain consistent and open communication across all impacted application teams.
• Support close alignment with partner and external teams to ensure smooth integration.
• Enterprise Data Flow & Operational Awareness:
• Support team understanding of data flows across systems, teams, and environments.
• Maintain proactive awareness of upstream and downstream dependencies.
• Apply knowledge of enterprise integration systems and integrations to resolve data flow gaps.
• Meeting Facilitation & Solutioning:
• Facilitate working sessions focused on alignment, blocker resolution, and problem-solving.
• Guide team discussions toward clear, documented outcomes and next steps.
• Translate complex technical and business inputs into actionable delivery solutions.
• Facilitate standard Agile ceremonies as needed to support smooth delivery.
• Impediment Management & Problem Resolution:
• Proactively identify blockers, coordination gaps, and execution risks.
• Drive swift resolution with appropriate stakeholders and escalate risks with recommendations when necessary.
• Financial Coordination & Reporting Support:
• Support ongoing financial reporting activities by providing updates and ensuring alignment with delivery progress.
• Contribute to weekly financial reporting updates by gathering, validating, and organizing relevant delivery data.
• Obtain and incorporate inputs from cross-functional alignment forums to ensure financial information reflects current priorities, changes, and delivery status.
• Help maintain alignment between delivery execution and reported financial data by identifying discrepancies or gaps and coordinating with appropriate stakeholders.
• Support consistency and clarity in financial inputs without owning full financial planning, forecasting, or budget management.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• Bachelor's degree or 6+ years of equivalent software project coordination or delivery experience
• 5+ years of experience working as an Agile Practitioner, Scrum Master, or Technical Project/Program Manager in a software delivery or technology environment
• 3+ years of experience coordinating delivery, mapping dependencies, and managing blockers across multiple cross-functional technical teams and product partners
• 2+ years of experience utilizing Agile project management tools (e.g., Aha, Jira, Rally, or Azure DevOps) to manage backlogs and track delivery progress
• 2+ years of experience facilitating multi-team working sessions and retrospective ceremonies to resolve delivery dependencies
• 2+years of experience with software development life cycle (SDLC) processes and enterprise data flow architectures

Preferred Qualifications

• Agile certifications such as Certified Scrum Master (CSM), Professional Scrum Master (PSM), or PMI-ACP (Agile Certified Practitioner)
• Experience assisting with project financial coordination, gathering delivery-aligned financial data, or supporting weekly/monthly reporting updates
• Experience working within a healthcare technology or large-scale enterprise environment
• Excellent communication and stakeholder management skills, with the ability to bridge communication gaps between technical teams and business partners
• Ability to synthesize complex, technical inputs into clear, actionable outcomes and solutions

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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