Senior Technical Project Manager

Role Description

The Technical Project Manager plays a critical role in driving CareDx’s EMR Integration and Interoperability initiatives. This role serves as the central coordinator across technical, clinical, and client teams. Blending strong project management discipline with hands-on technical expertise, the associate ensures successful delivery, testing, and implementation of technical solutions to improve transplant centers and clinical teams work with CareDx products and services. This role reports to the Lead Technical Project Manager.

Core Responsibilities

• Project Execution & Delivery
  • Own end-to-end project planning, execution, and delivery of technical integrations and support post-go-live stabilization.
  • Manage cross‐team communication to ensure alignment on timelines, dependencies, testing expectations, and rollout steps.
  • Maintain accurate project documentation, including plans, status updates, SOPs, and client-facing deliverables.
• Technical Problem Solving & Integration Support
  • Partner with internal engineering and interoperability teams and external client teams to troubleshoot and resolve issues using tools such as Redox, Mirth, Epic and Salesforce.
  • Analyze discrepancies (e.g., mismatched IDs, outdated packages, record‐level inconsistencies) and guide teams toward accurate resolution.
  • Proactively identify risks and bring forward recommendations and solution options when issues arise.
• Systems & Workflow Expertise
  • Develop and maintain deep understanding of EMR integrations, clinical workflows, and lab ordering/result processes.
  • Guide clients and internal stakeholders on best practices for configuration, workflow design, and system behavior.
  • Identify opportunities to standardize builds, reduce variability, and improve scalability across implementations.
• Stakeholder Communication & Client Engagement
  • Act as the primary client liaison during implementation, building strong relationships with clinical and technical stakeholders while facilitating workflow, integration, and technical discussions.
  • Communicate status, risks, and decisions clearly, translating complex concepts into actionable insights and providing visibility into release scope, changes, and timelines.
  • Support clients and internal stakeholders by providing visibility into what’s included in releases, what’s changing, and when updates will be available.
• Testing, Validation & Quality Assurance
  • Oversee integration testing efforts, ensuring environments are properly configured.
  • Ensure teams understand what features, changes, or fixes are included in each build so QA/test activities start with the right expectations.
  • Identify gaps in process visibility (e.g., unclear version control, missing installation steps, outdated packages) and push for improvements.
  • Validate that environments are prepared for testing and that issues discovered in QA are documented and communicated appropriately.

Qualifications

• Bachelor’s degree or equivalent experience in healthcare, technology, or related field
• 5+ years of experience in technical project management, EMR integration, or healthcare technology
• Experience with EMR systems (e.g., Epic, Cerner) and interoperability standards (HL7, FHIR)
• Strong analytical and problem-solving skills with the ability to debug complex technical issues
• Demonstrated ability to manage multiple priorities in a fast-paced, client-facing environment
• Excellent written and verbal communication skills
• Proficiency with Microsoft Office tools (Outlook, Excel, PowerPoint, Word)

Requirements

• Experience with project tracking tools (e.g., JIRA, Confluence)
• Familiarity with ticketing systems such as ServiceNow
• Exposure to APIs, clinical data feeds (i.e. HL7), or interface engines
• High preference for candidates living in Central or Pacific Timezone.

Benefits

• Competitive base salary and incentive compensation
• Health and welfare benefits, including a gym reimbursement program
• 401(k) savings plan match
• Employee Stock Purchase Plan
• Pre-tax commuter benefits
• Living Donor Employee Recovery Policy allowing up to 30 days of paid leave annually for organ or bone marrow donation