Technical Integration Analyst

Role Description

The Technical Analyst II is a mission-critical role responsible for designing, implementing, and supporting EDI and integration solutions that directly connect Lineage Logistics with its customers and trading partners. This role serves as a primary technical point of contact for customers throughout the onboarding and support lifecycle.

• Conduct regular calls and email communications to drive successful integrations and resolve issues with urgency.
• Bring deep hands-on experience with Boomi or comparable integration platforms.
• Possess strong knowledge of EDI standards and communication protocols.
• Bridge technical and business conversations with external stakeholders.

Qualifications

• 3–5 years of experience in EDI development or systems integration, with demonstrable hands-on delivery.
• Proficiency with Boomi, MuleSoft, or a comparable iPaaS or EDI translation platform.
• Working knowledge of EDI standards (X12 and/or EDIFACT) and common transaction sets.
• Experience with communication protocols: AS2, SFTP, FTPS, and messaging/queuing technologies.
• Comfort working directly with customers — conducting calls, managing expectations, and resolving issues in a professional, service-oriented manner.
• Hands-on experience with SQL and backend database platforms for data validation and troubleshooting.
• Strong analytical, problem-solving, and critical thinking skills.
• Excellent written and verbal communication skills; able to engage effectively with both technical teams and non-technical customer stakeholders.

Requirements

• Boomi Associate Developer or Professional certification (preferred).
• Experience integrating with Warehouse Management Systems (WMS), Transportation Management Systems (TMS), or Procurement platforms (preferred).
• Familiarity with supply chain or 3PL logistics environments (preferred).
• Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience) (preferred).
• Experience with scripting tools and data transformation concepts (preferred).

Benefits

• Safe, stable, reliable work environments.
• Medical, dental, and basic life and disability insurance benefits.
• 401k retirement plan.
• Paid time off.
• Annual bonus eligibility.
• A minimum of 7 holidays throughout the calendar year.