Banquet Server

Job Description

Job Description

Join Our Team as a Banquet Server at the Embassy Suites by Hilton Asheville Downtown!

At Parks Hospitality Group , we are seeking an energetic and customer-focused Banquet Server to join our Food & Beverage team. In this role, you will provide exceptional service during banquets, conferences, and special events, ensuring that every guest has an outstanding experience from start to finish.

What You’ll Do:

• Set up banquet rooms according to event specifications, including tables, chairs, linens, and decorations.
• Greet guests upon arrival and assist with seating arrangements as needed.
• Serve food and beverages in a timely, courteous manner while adhering to service standards and alcohol regulations.
• Clear tables, remove used dishes, utensils, and glassware throughout the event.
• Coordinate with kitchen and bar staff to ensure the timely delivery of food and beverages.
• Set up, monitor, refresh, and break down buffet tables and coffee stations as required.
• Respond promptly to guest requests or concerns, ensuring guest satisfaction.
• Assist with event cleanup and resetting the room for the next event.
• Adhere to safety and sanitation guidelines, ensuring proper handling of food and beverages.
• Maintain cleanliness and organization of banquet areas and equipment.

What You’ll Need:

• A high school diploma or equivalent.
• Previous experience in a banquet or hospitality setting preferred.
• Excellent guest service and interpersonal skills.
• Strong communication skills and the ability to work efficiently in a fast-paced environment.
• Physical stamina to stand for extended periods and lift heavy objects.

Why You’ll Love Working Here:

• Competitive pay and comprehensive benefits, including medical and dental from day one for full-time team members.
• Paid time off (PTO) for all team members, because we value your well-being.
• Team Member Recognition Program to celebrate your achievements.
• Discounts on hotel stays and dining.
• Opportunities for personal and professional growth within Parks Hospitality Group, a company recognized as a Best Place to Work.

About Us:

At Parks Hospitality Group, we strive for excellence in everything we do. Our team is dedicated to delivering outstanding service and creating memorable experiences for our guests. We offer a supportive and collaborative environment that promotes growth and rewards hard work.

Location:

Embassy Suites by Hilton Asheville Downtown

192 Haywood Street