Associate Director, Supplier Performance

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world‑class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together. About this role Lead professional and recognized thought leader in Supplier Performance, who drives supplier performance and business-wide metrics and leads on site assessments. Advises key suppliers on resolutions for significant issues that are likely to have a business-wide impact. Collaborates with executive management of key and critical supplies and leads coordination across sites and functional boundaries. Implements the resolution of company/department wide risks/obstacles with critical buyers to ensure manufacturing, supply chain, and delivery schedules are in alignment with customer needs. Key Responsibilities Leads onsite assessments with the most critical buyers, quality, and engineering teams to drive overall supplies improvement. Leads in the improvement of critical supplier performance to Supplier Gold standards by leveraging the Supplier Development Playbook and other supplier performance tools. Removes significant barriers to the implementation of CI for suppliers to improve on-time delivery and quality. Leads the evaluation of key supplier performance and applies sustainable counter measures and actions in order to facilitate improvement. May oversee production readiness assessments for New Product Introduction and rate increases, including capacity confirmation to ensure a timely ramp-up to production volumes with a business wide impact. Oversees the monitoring of critical business wide metrics and the coordination of cross-functional work teams to significantly increase effectiveness of supply chain initiatives. Collaborates with executive management of key suppliers to initiate appropriate major improvement programs to achieve and sustain high levels of performance. Leads the coordination with critical buyers across sites and functional boundaries to identify and resolve organization/department wide risks/obstacles in a pro‑active and expeditious manner to ensure manufacturing, supply chain and delivery schedules are in alignment with customer needs. Basic Qualifications BA/BS degree 6+ years of quality supplier development experience Preferred Qualifications Master Degree preferred Degree in business management, procurement or supply chain management preferred Excellent verbal and written communications skills Cost reduction project leadership experience in a related environment preferred Technical acumen / understanding of commodity management and ability to quickly learn products and industry Ability to work effectively with cross-cultural suppliers on technical and logistics issues Highly organized with strong attention to detail, and superior follow-up and follow-through skills Team player and influencing skills required to establish and sustain a lean culture Strong negotiation skills #LI-onsite

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