Restaurant Busser

Why us?

The Hotel Landing is the premier luxury lakeside destination in the Upper Midwest, where every experience is thoughtfully curated and every guest interaction is defined by discretion, personalization, and impeccable service. We are passionate about creating moments of elegance, authenticity, and lasting memories-combining refined hospitality with a welcoming, service-driven culture. Our team is committed to excellence, innovation, and building relationships that elevate both our brand and the experiences we deliver.

Job Overview

The Busser supports the dining room team by maintaining a polished, seamless, and welcoming environment in a luxury restaurant setting. The busser plays an essential behind-the-scenes role in ensuring each guest's experience feels effortless, attentive, and thoughtfully paced.

This position is responsible for maintaining cleanliness and organization of dining areas, supporting servers and bartenders, and anticipating the needs of both guests and the service team. The Busser contributes to an atmosphere where families, friends, and first-time guests alike feel comfortable and cared for, upholding the high standards of service, teamwork, and hospitality.

Responsibilities

• Clears all used tableware, napkins and refuse from tables to tubs in bus station and wipes table, chairs and clears debris and crumbs from floor areas surrounding table.
• Resets tables in accordance with established standards in order to seat new customers as quickly as possible. Removes full tubs from bus stations to dishwashing area for cleaning, and maintains a clean, well-stocked and orderly bus station at all times in order to improve efficiency and productivity.
• Retrieves cleaned dishes, glassware and utensils from the dish room and distributes to each service station in order to keep a ready supply available for restaurant use.
• Sweeps restaurant floors throughout shift to maintain a clean, presentable and attractive restaurant.
• Retrieves requisitioned items from stockroom, ensuring requisition is complete and correct, and stocking supplies in proper places, rotating stock at all times.
• Assists waitstaff by refilling customers beverages and accommodating requests for additional condiments, food items or clean/fresh tableware.
• Keeps ice stations filled at all times by carrying buckets of ice from the main ice machine and pouring into individual ice stations.
• Maintains a friendly, cheerful and courteous demeanor at all times.
• Performs other duties as assigned, requested or deemed necessary by management.

Qualifications

Education/Formal Training

None

Experience

None

Knowledge/Skills

• Must have basic knowledge of restaurant operations.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time.
• Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift.
• Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift.
• Continuous standing -during preparation, during service hours or during expediting.
• Ability to read meters and controls.

Environment

None

Benefits

At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality.


The Perks:

• Sage Hotel & Restaurant Discounts across the US

• Paid vacation, sick and holiday pay

• Medical, Vision, Dental Insurance

• 401k

• Convenient Location

• Free Shift Meal

• Complimentary Parking