Army Soldier Readiness Center (SRC) Lead

Description

INFINISOURCE CONSULTING SOLUTIONS, INC

InfiniSource Consulting Solutions (ICS), a 150+ employee government contractor specializing in Management Consulting, Information Technology, and Professional Services to the federal government. We tailor our services to meet the specific needs of our civilian, defense, and private‑industry sponsor. Our corporate support processes are ISO 9001 certified, giving our customers the confidence that we are continually measuring and improving upon the support we provide and are committed to the highest level of customer satisfaction.

SUMMARY

Serves as the on‑site focal point for contract support at the Soldier Readiness Center (SRC) and facilitates the proper validation checks for personnel‑related readiness requirements. This position assists with scheduling for the SRC operation, as well as controlling the flow through the SRC process. This position performs an Essential Contractor Service and is expected to provide services under all circumstances.

POSITION TITLE

SRC Lead

POSITION TYPE

Full‑Time

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities listed in a satisfactory manner: Ensure all tasks are performed in compliance with Army Regulation (AR) 600‑8‑101, as well as other applicable regulations, policies and procedures. Assist in the scheduling and processing of mobilizing, demobilizing, deployment/ redeployment elements. Coordinate daily with the Garrison Support Organization’s Mobilization Operations Section and SRC staff leaders to ensure there are no conflicts with scheduled processing. Conduct initial SRC daily briefing on flow, paperwork and processing procedures for all units/individuals and assist in directing them through the process. Produce Sign‑out roster from identification cards for all persons processing through the SRC. Maintain adequate stock of SRC processing packets and other necessary paperwork. Must have general knowledge of all stations in the SRC process. Provide expertise and training to contract staff in the performance of work at all assigned stations and duties (briefing; scheduling; Stations 1, 11 and 12). Ensure the proficiency of personnel and maintain systems access pertaining to all assigned stations. Assist fellow staff members in controlling the flow of Soldiers throughout the SRC process, to include processing Soldiers for all personnel stations when necessary. Distribute work instructions and assignments to other administrative personnel, as needed.

SUPERVISORY RESPONSIBILITIES?

No

QUALIFICATIONS

The requirements identified below are representative of the knowledge, skills and/or abilities required to satisfactorily meet the expectations of this job: Possess extensive knowledge of AR 600‑8‑101 and policy guidelines for military personnel in‑/out‑processing. Able to operate a personal computer (PC) with extensive knowledge of required data/web‑based systems, such as Electronic Military Personnel Office (eMILPO) and Personnel Electronic Records Management System (iPERMS). Possess functional knowledge of Microsoft Office Applications (primarily Microsoft Excel, Word and Outlook). Able to work under all circumstances with little‑to‑no notice, which include evenings and weekends. Possess a working knowledge of military rank structure and military unit relationships (e.g., Company, Battalion, Brigade, Division, etc). Able to work under stressful conditions and be physically able to demonstrate the training/support tasks to standard. Possess knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

EDUCATION AND/OR EXPERIENCE

At a minimum, possess a High School Diploma or GED Equivalent. Preferred Associate’s Degree or higher. Preferred minimum three (3) years experience in military personnel processing expertise at the non‑commissioned officer/section lead level. Prefer one year experience with processing Reserve Component Soldiers.

LANGUAGE SKILLS

Must be able to speak, read, write, and understand English. Ability to read, comprehend and explain instructions, letters, memos, emails and correspondence from inside the organization as well as from external sources.

REASONING ABILITY

Ability to define problem, collect data, establish facts, and draw valid conclusions and formulate a plan of action. Ability to organize work, solve problems, establish and manage priorities.

CERTIFICATES, LICENSES, REGISTRATIONS

Must possess a valid U.S. state driver’s license.

PHYSICAL DEMANDS

Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential duties and functions. The employee is regularly required to walk, stand, sit, talk or hear and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

Duties are primarily performed in an office environment.

EEO STATEMENT

InfiniSource Consulting Solutions is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. US Citizenship is required for most positions.

BENEFITS

ICS offers a competitive salary and a generous benefits package; this package includes medical, dental, vision, life, short and long‑term disability insurances, and a 401(k)-retirement plan. #J-18808-Ljbffr InfiniSource Consulting Solutions, Inc.