Medical Receptionist

Job Description

Job Description

A Medical Receptionist plays a vital role in the smooth operation of a medical office by managing patient interactions, scheduling appointments, and maintaining accurate records. This position requires fostering positive patient communication and providing dependable administrative support within a small team environment, reporting directly to the Office Manager. There is no travel requirement for this role.

 

Responsibilities

• Schedule patient appointments efficiently
• Register new patients and update patient information
• Verify insurance information and handle related documentation
• Enter patient and appointment data accurately into medical systems
• Provide courteous and professional customer service
• Answer phone calls and respond to patient inquiries promptly
• Manage and organize medical records securely
• Communicate effectively with patients regarding appointments and procedures

 

Preferred Qualifications

• 1+ years of experience in medical reception (preferred, willing to train to right candidate)
• High school diploma or equivalent
• Strong customer service skills
• Experience with appointment scheduling
• Ability to multitask effectively
• Excellent communication skills
• Proficiency in data entry