Patient Care Technician - Ambulatory Treatment Center - Northwest Surgery

Patient Care Technician (PCT) - Ambulatory Treatment Center (ATC) - Northwest Surgery Center

The Ambulatory Treatment Center Patient Care Technician plays an essential role in supporting patient care within [Department information not provided]. The Ambulatory Treatment Center Patient Care Technician collaborates closely with nursing staff and multidisciplinary teams to ensure safe, efficient, and compassionate care delivery across ambulatory treatment locations.

MD Anderson Cancer Center is a leading institution focused on cancer care, research, education, and prevention. The Ambulatory Treatment Center Patient Care Technician contributes directly to high-quality patient experiences, patient safety, and daily operational excellence. The ideal candidate brings experience in patient care support, knowledge of clinical procedures, and comfort working in a fast-paced ambulatory environment. Candidates with relevant clinical training, strong communication skills, and experience supporting nurses and patient-facing workflows will be well prepared for success in this role.

Minimum $18.27 – Midpoint $22.84 – Maximum $27.40.

The typical work schedule is rotating shifts to support hours of operation from 8:30am–7:30pm.

Primary work location: Northwest Houston Area including ATC West Houston, ATC Woodlands, and ATC Main.

Why Us? This role offers the opportunity to directly support patient care while working alongside experts committed to high-quality outcomes. MD Anderson provides resources that support professional development, long-term career growth, and overall well-being, helping employees build meaningful and lasting careers in healthcare.

Responsibilities Patient Care Support & Collaboration

Complete routine and advanced patient care assignments as delegated. Recognize critical changes in patient status and promptly notify nursing staff. Escalate patient safety concerns to charge nurse or leadership. Collaborate with multidisciplinary teams to address patient needs. Support activities of daily living, mobilization, admissions, discharges, and vital signs. Encourage patients to progress toward independence and wellness. Demonstrate superior customer service to patients, families, and colleagues.

Patient Safety & Equipment Management Maintain a clean, safe, and orderly environment. Operate, maintain, and clean patient care equipment. Clean and disinfect high-touch items including beds, stretchers, recliners, wheelchairs, tables, commodes, IV poles, and equipment. Ensure overbed tables, phones, and call lights are within reach. Transport and handle lab specimens, samples, and blood products promptly. Discard disposable supplies and return equipment to proper storage. Clinical Support Tasks Assist in obtaining vital signs. Assist with ambulation and transfers including out-of-bed and bathroom support. Provide nourishment as directed by nursing staff. Empty drains and Foley catheters. Remove peripheral IVs. Perform point-of-care testing as applicable. Document patient information in the electronic health record. Workflow & Operational Support Request supplies, remove soiled items, and maintain inventory, including auditing for expired materials. Assist with patient and family belongings. Transport patients to and from the lobby efficiently. Follow aseptic technique consistently. Identify barriers to patient care and contribute to solutions. Communicate purpose and location when leaving the unit.

Professionalism & Compliance Participate in team evaluations and educational events. Maintain unit competencies and follow regulatory and institutional policies. Review communication from leadership, Ambulatory Operations, and the institution. Other duties as assigned.

EDUCATION

• Required: High School Diploma or Equivalent

WORK EXPERIENCE

• Preferred: Patient Care Technician or Nursing assistant experience

LICENSES AND CERTIFICATIONS

• Preferred: CNA - Certified Nursing Assistant Upon Hire

Other Requirements: Must pass pre-employment skills test as required and administered by Human Resources. The University of Texas MD Anderson Cancer Center offers excellent benefits, including medical, dental, paid time off, retirement, tuition benefits, educational opportunities, and individual and team recognition. This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment. It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state, or local laws unless such distinction is required by law.