Sales Representative

Job Description

Job Description

Inside Sales Representative (SPS Companies - Fire Protection Division)

SPS Companies Fire Protection Division (Pipe Fabricators) is currently seeking an individual to fill an opening for a full-time Inside Sales Representative role at our Maple Grove location.

Our Inside Sales Representatives are responsible for increasing sales and overall company profits through the continued cultivation of existing customers and establishment of new customers. By building strong relationships throughout the company and industry, developing a comprehensive knowledge of our product lines, and exceeding customer needs our sales representatives play an integral role in our continued growth and success.

Job Description Overview

• Promptly answer and return calls from customers placing orders, requesting quotes or information regarding products and services
• Enter orders into the system accurately and keep customers informed of shipment details
• Develop knowledge of features and functionality of products, including price points, application, and availability.
• Establish trusted advisor status with customer, becoming primary facilitator for their requests
• Identity and promote opportunities for the sale of additional products
• Follow through on commitments made to customers (bids, existing sales orders, sales follow up, etc.)
• Develop company relationships and use internal resource to help resolve customer issues quickly
• Assist other sales team members in resolving customer issues when necessary
• Understand the nuances of competitor product offerings and their audience
• Educate customers on our value proposition, clearly explaining what differentiates us from our competition
• Other duties as assigned
• Reports to the Sales Manager
• Wage is $20/hour with a 2.5% Commission program. A guaranteed commission of $1000/month will be paid for up to 1 year ( $53,600 combined)
• Location: Pipe Fabricators - Maple Grove, MN

Qualifications

• Strong attention to detail
• Proficient with related computer systems and applications
• Convey messages, ideas, and decisions through clear verbal and written communication
• Active listener - understand and identify customer needs
• Ability to build and maintain relationships
• Able to problem solve, analyze information, and effectively coordinate projects to meet customer needs

Position Requirements

• Ability to manage time and prioritize work effectively
• Strong communication, customer service, and phone skills
• Product/applications experience required
• Wholesale distribution experience preferred
• Education: High School diploma/GED required (Associates degree preferred)

Experience

• Any retail or other sales experience is helpful but not required
• Any customer service roles would be helpful

This is a full-time position. Hours will be 8:00am to 4:30pm Monday through Friday, and being in office is required. Full-time employees are eligible for medical, dental, life, AD&D, long-term and short-term disability insurance. SPS companies, Inc. is an Equal Opportunity Employer. We are a drug-free workplace, with pre-employment drug screening required. Employment is contingent upon successful completion of a background check.