AVP, Acquisition Fraud Strategy and Model Monitoring

Role Summary/Purpose:

The AVP, Acquisition Fraud Strategy and Model Monitoring, is a multi-functional role within credit fraud acquisitions strategy team. The primary responsibilities include overseeing the performance of fraud models and conducting in-depth data analytics to identify underlying model performance issues and developing action plans for deteriorating models. The role will work closely with the Acquisition Fraud Strategy Model Developers as well as the Credit Strategy Validation team to create remediation plans when models used in Credit strategies are not performing as expected. Additional responsibilities include supporting the evaluation of new fraud models, fraud and technology tools, coordinating model roll-outs with the strategy team, as well as developing enhanced ongoing monitoring reporting. The AVP, Acquisition Fraud Strategy and Model Monitoring will report to the VP, Acquisition Fraud Strategy.

Essential Responsibilities:

• Conduct deep dives and root cause analysis on deteriorating models to identify underlying issues

• Develop tactical and strategic actions plans to address model performance issues

• Author narratives for on-going model monitoring executive summaries explaining technical concepts in easily understood language

• Develop thorough and detailed documentation to support the strategy team’s model development process to ensure consistency, transparency, and alignment with organizational goals

• Develop enhanced reporting to support fraud model performance monitoring

• Work cross functionally with fraud strategy leads to support their analytics of fraud strategies and models

• Work closely with implementation team to ensure that Acquisition Fraud Strategic goals are met and remove obstacles to meet those goals

• Perform model implementation validations and ensure strategies have the use of the best available tools and scores

• Support evaluating new fraud models and tools that can be leveraged in acquisitions, payments, and merchant underwriting

• Assist fraud strategy leads in the development of fraud strategies and analytics when time permits

• Partner with advanced modeling teams to drive targeting/treatment solutions that meet business objectives

• Collaborate with 2nd / 3rd line to ensure strong governance, safety & soundness of strategies. Fully support regulatory requests, internal reviews, audits and business continuity planning

• Partner with portfolio credit managers and client teams to launch new initiatives, communicate changes in a timely & effective manner, and ensure strategies are driving the desired P&L impacts

• Partner with compliance, legal, fair lending and audit as required

• Perform ad hoc analytics, validations, and remediations as required

• Perform other duties and/or special projects as assigned.

Qualifications/Requirements:

• Bachelor’s degree and 5+ years of experience building analytically derived strategies within Credit, Marketing, Risk or Collections in Financial services, or in lieu of a Bachelor's degree, 9+ years of experience building analytically derived strategies in Marketing, Risk or Collections in Financial services.

• 3+ years of experience working with statistical tools such as SAS, Python, Tableau.

• Expert level proficiency with Excel

• 3+ years of experience in retail, business, installment loans, or private label credit.

• Excellent temperament and ability to work through uncertainty, collaborate respectfully across functions & teams, and find solutions to issues

• Ability and flexibility to travel for business as required

Desired Characteristics:

• Experience operating at a strategic level as part of a cross functional team

• Use of advanced technical & analytical competencies in driving effective strategic goals within a significant functional area

• Strong understanding of the consumer credit lending lifecycle and card programs

• Strong understanding of fraud models and their usage with fraud strategies

• Strong understanding of model evaluation metrics such as precision, recall, F1

• Familiarity with modeling approaches such as logistic regression and tree ensembles

• Understanding of the Lines of Defense (2nd Line Strategy Validation and 3rd Line Internal Audit)

• Excellent oral and written communication skills with impact and influence

• Ability to multi-task and perform in a fast-paced environment

• Experience working alongside and in unison with off-shore teams

• Demonstrated ability to manage multiple projects, organize work flow and timelines

• Master’s Degree or MBA with advanced analytic focus, or equivalent advanced degree

Grade/Level: 11

The salary range for this position is 115,000.00 - 200,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Our Way of Working:

We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events.

*Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences.

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Our Commitment:

When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all.

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at View phone number on aiapply.co. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

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