Leasing Consultant

Leasing Consultant
Real Estate Management Group | Augusta, Georgia
About REMG

At Real Estate Management Group (REMG), our mission is to create exceptional living experiences for our residents through strong operations, responsive service, and well-maintained apartment communities. We believe great communities are built through accountability, teamwork, and a commitment to resident satisfaction.

Our communities are currently focused on operational growth, occupancy recovery, and elevating the resident experience. We are seeking motivated team members who thrive in a fast-paced environment and take pride in delivering results while building strong relationships with residents and prospects.

Position Summary

We are seeking a highly motivated, sales-driven Leasing Consultant to join our onsite team in Augusta, Georgia. This is not a traditional administrative leasing role — this position plays a critical role in occupancy growth, resident retention, lead conversion, and overall community performance.

The ideal candidate is energetic, organized, customer-focused, and thrives in a high-accountability environment. Successful Leasing Consultants at REMG are skilled at building rapport, following up consistently, overcoming objections, and converting prospects into long-term residents.

This role requires urgency, professionalism, strong communication skills, and the ability to manage leasing traffic, resident interactions, and follow-up activity in a fast-paced multifamily environment.

Key ResponsibilitiesLeasing & Sales

• Respond to leasing inquiries quickly and professionally through phone, email, text, and online platforms
• Conduct apartment tours and effectively present the community, amenities, and value proposition
• Convert leasing traffic into applications and signed leases through strong follow-up and relationship building
• Maintain consistent follow-up with all prospective residents using company CRM and leasing systems
• Overcome objections related to pricing, availability, and application requirements
• Actively contribute to occupancy recovery and leasing goals

Resident Experience & Retention

• Deliver exceptional customer service to current and prospective residents
• Build positive relationships with residents to support retention and renewal efforts
• Assist with resident communication regarding community updates, policies, and service-related matters
• Support online reputation management by encouraging positive resident experiences and reviews

Administrative & Operational Support

• Process rental applications, lease documents, and move-in paperwork accurately and efficiently
• Perform background checks, income verification, and application screening in accordance with Fair Housing guidelines and company policies
• Maintain accurate leasing records and resident files
• Assist with rent collection communication and delinquency follow-up as directed by management
• Coordinate with maintenance and management teams to ensure apartment readiness and positive move-in experiences
• Monitor community appearance and report property concerns as needed

QualificationsRequired Skills & Experience

• Previous leasing, sales, hospitality, retail, or customer service experience preferred
• Strong communication and interpersonal skills
• Ability to multi-task and stay organized in a fast-paced environment
• Professional appearance and positive attitude
• Strong follow-up and time management skills
• Comfortable working with performance goals and accountability metrics
• Basic computer and technology proficiency
• Ability to learn property management software and CRM systems
• High school diploma or equivalent required

Preferred Qualifications

• Multifamily leasing experience
• Experience with property management software
• Bilingual (English/Spanish) candidates strongly encouraged to apply
• Knowledge of Fair Housing guidelines and leasing compliance

Performance Expectations

Successful candidates will be expected to:

• Maintain consistent prospect follow-up activity
• Contribute to occupancy and leasing goals
• Support resident retention initiatives
• Provide professional and timely communication
• Participate in a team-oriented, performance-driven environment
• Deliver a high-quality resident and prospect experience

What We’re Looking For

We are looking for someone who:

• Brings energy and urgency to their work
• Enjoys interacting with people and building relationships
• Is motivated by goals and results
• Can manage multiple priorities without losing organization
• Takes ownership and accountability seriously
• Wants to grow within a fast-moving property management company

Why Join REMG?

At Real Estate Management Group, we are building communities people are proud to call home while developing strong operational teams that support long-term growth and success. We value team members who are proactive, solution-oriented, and committed to creating exceptional resident experiences.

If you are looking for an opportunity to grow your leasing career in a dynamic and performance-focused environment, we encourage you to apply.