Remote Salesforce Project Manager

Why NeuraFlash, Part of Accenture: At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, AWS, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being Salesforce’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space. Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you’re ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you. We are hiring for a Salesforce Project Manager to work with our Mid-Market & Enterprise customers! As the Project Manager, you will manage projects by providing day-to-day leadership to analyze their requirements, developing designs, and implementing cloud-based solutions based on Salesforce platforms. The ideal candidate has experience working with small and large customers and is comfortable with playing multiple roles on an engagement to be successful. The Project Manager is professional and confident in front of VP and Director-level stakeholders, has a strong analytical and consultative mindset, and thrives when working against tight deadlines. If you appreciate working with cutting edge technology and delivering exciting new digital solutions - then this is the role for you! Monitor and manage project financials, scope, and schedule to ensure the project stays on track for assigned client projects Drive implementations of high-quality AI and digital service solutions Act as the primary day-to-day point of contact for the client and the operational aspects of the project, with a focus on building strong customer relationships Facilitate or co-lead with the customer project manager regular status meetings with the project team, sponsors, and all stakeholders Lead client-facing Outcomes and Business Objectives sessions at project kickoff, defining success metrics, desired business outcomes, and measurable goals. Support requirements ownership across the engagement. Comfort in owning user story creation and leading grooming sessions alongside the Solution Architect, owning the quality of user stories and acceptance criteria, and being able to present and speak to them confidently with clients and project teams Assist consultant team members in the delivery of client presentations during requirements, design, pilot and user acceptance testing sessions Facilitate and support User Acceptance Testing (UAT), including coordinating test plans, tracking defects, and driving resolution with the project team Support end-user training efforts by coordinating training logistics, contributing to training materials, and ensuring readiness across client stakeholder groups Plan, initiate & manage Business-to-Business (B2B) Customer Relationship Management (CRM) systems and Artificial Intelligence (AI) software projects Execute role of Agile Scrum Master and guide the software development lifecycle (SDLC) process for systems and product delivery 5+ years project management experience with packaged software or custom development implementation on the Salesforce Platform ~ Experience working in a professional services/consulting environment ~ Experience applying Agile approaches to project management ~ Experience with salesforce.com, serving as project manager or scrum leader ~ Demonstrated experience facilitating requirements sessions, writing or grooming user stories, and presenting functional content directly to client stakeholders ~ Salesforce or AI delivery/solution experience, specifically overseeing blueprint and implementation projects on the platform ~ Certified Salesforce.com Admin with either Sales Cloud or Service Cloud Consultant certifications Strong presentation and communication skills, including the ability to present functional and requirements content confidently to client stakeholders Bachelor's Degree in Business, Engineering, Information Technology or Management Professional and confident while maintaining a focus on customer success Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we’re focused on keeping everyone connected and unified as one team. Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun.