Branch Banking Assistant Leader - Astoria NY

Job Summary The Branch Banking Assistant Leader drives branch revenue growth, operational integrity, and client experience excellence, focusing on reputation within the community. Responsibilities Drive market growth of primary client relationships and achieve deposits, loans, and non‑interest income growth targets. Identify and provide the right client introductions to appropriate team members to meet growth targets and execute sales initiatives. Coach, develop, and mentor branch team members; support partner‑produced sales and marketing initiatives. Reinforce training, development, and coaching on mission alignment and effective community engagement. Assist the Branch Banking Leader with talent‑management duties: employment, performance evaluations, staff development/training, disciplinary actions, succession planning, and compliance. Deliver client engagement and education using available tools and systems. Foster a culture of exceptional client experience and commitment to the branch mission. Identify and mitigate reputational, regulatory, employee, and client risks; ensure adherence to bank policies and regulations. Meet operational excellence standards and perform special projects and additional duties as required. Qualifications Education: High School or equivalent (GED, HiSET, TASC). Minimum Experience: 2+ years branch sales experience; experience with a variety of banking products; experience with banking risk management. Preferred: Undergraduate degree; 4+ years branch banking and/or financial institution sales experience; prior leadership role. Job Competencies: Create diverse and cohesive teams, provide coaching and teaching, evaluate talent objectively, build effective relationships with stakeholders, accelerate performance and strategic results, deliver tailored solutions to enhance client experience, support a positive work culture, and maintain productive environments. Physical Demands (ADA) The job requires a moderate degree of physical exertion and stamina, such as standing, sitting, walking, driving, or infrequent lifting. Benefits Pay Range: $20.87 - $35.74 per hour. Medical, dental, vision, life, and disability insurance. Comprehensive leave program. Equal Opportunity Statement Flagstar is an Equal Opportunity Employer. #J-18808-Ljbffr Flagstar Bank