Donation Processing Associate

Donation Processing Associate - The Salvation Army About The Salvation Army is an international movement and part of the universal Christian church. Our mission is to preach the gospel of Jesus Christ and meet human needs in His name without discrimination. Our thrift stores play a vital role in funding our Adult Rehabilitation Centers and providing affordable shopping options to our neighbors. Pay Rate $16.00 Status Part-time, up to 28 hours per week Hours 10:00am-4:00pm (hours may vary, includes Saturdays) About The Role Join our team as a Donation Processing Associate where you'll be the first point of contact for our generous donors. This role combines customer service, donation processing, and mission-driven work to support The Salvation Army's community programs. Key Responsibilities Provide exceptional donor service by greeting donors and offering assistance Process and track donations accurately Maintain a clean and well-organized donation area Sort, load, and unload Salvation Army trucks per center policy Power sort donations as they arrive (where applicable) Support production processes as needed Safeguard all donated materials and assigned equipment Report any complaints, damage, or injuries occurring in the donation area Guide donors on acceptable materials and provide information about pickup services for heavy items Required Qualifications High School Diploma or currently pursuing Strong English communication skills for donor and team interactions Basic computer skills and ability to learn new systems Basic math skills Ability to pass pre-employment background check Must be available for a flexible schedule including weekends, holidays and evenings Physical Requirements Ability to regularly lift and move up to 50 pounds Occasionally lift and move up to 100 pounds #J-18808-Ljbffr The Salvation Army North & Central Illinois Division