Automotive Service Advisor

Service Advisor

We are part of Premier Automotive, a successful dealer group with over 33 stores nationwide! We represent top brands such as Chevrolet, Honda, Toyota, Nissan, Kia, Dodge, Chrysler, Jeep and Ford. Premier is actively involved in giving back to our community in a HUGE way with our "Giving Hope Foundation."

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.

Competitive compensation plan

Medical, Dental and Vision Insurance

401(k) with company match

Matching Christmas Club Savings

Potential Signing Bonus

Premium, ongoing professional development

Participate in Giving Hope Community Service days

Employee Programs for referral bonus, vehicle acquisition, and automotive purchases

More information on the benefits and career paths that Premier offers can be found at WhyPremierAutomotive.com

Greet customers promptly

Obtain customer and vehicle information

Clearly report all vehicle symptoms as described by the customer

Determine and recommend maintenance based on age, mileage and history of vehicle

Prepare a complete and accurate estimate of cost for labor and parts

Establish follow up time

Monitor the progress of each vehicle throughout the day, and update customers frequently

Verify that the final invoice reconciles with the work performed on the repair order

Explain all completed work and charges to customers

Proven record of achieving exceptional customer satisfaction

Past experience as a service advisor, assistant lane manager or service consultant

Very energetic personality

A desire for a long-term career with a growing organization

Personal and professional integrity

Computer skills and willingness to learn new programs

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Premier is committed to the inclusion of all qualified individuals. In keeping with this commitment, Premier will take steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact Premier at View phone number on click.appcast.io.

Premier Chevrolet of Buena Park