Guest Experience Host (Museum Operations)
$18.72 per hourLEGOLAND
What you'll bring to the team
✨Guest Experience Host (Museum Operations) ✨
Madame Tussauds Hollywood
Be the Face of the Fun!
As a Guest Experience Host (Museum Operations) , you’ll be at the center of the action—creating unforgettable moments for every guest who walks through our doors. From welcoming visitors to helping them explore rides, food, and retail, you’ll bring energy, excitement, and top-tier service to every interaction.
Whether you're scanning tickets, recommending must-have experiences, or hyping up the next ride, you’ll help turn every visit into something guests will never forget! ✨
What You’ll Do
⭐ Welcome and engage guests with positive, high-energy vibes
️ Sell tickets, packages & assist with kiosks and admissions
️ Recommend merch and help guests find the perfect souvenirs
Take food orders, prep items & deliver great service
Support ride operations and guide guests through attractions
Answer questions and share insider tips to enhance their visit
Upsell experiences and help hit team goals
Work across teams to keep everything running smoothly
Qualifications & Experience
About You
6 months – 1 year in customer service, retail, or hospitality preferred
Fun, friendly, and confident personality
Strong communication and people skills
⚡ Able to stay positive and energetic in busy environments
Team player who can also work independently
⏰ Flexible availability (days, nights, weekends & holidays)
Why You’ll Love It
Work in a fun, high-energy environment
Meet new people and make great friends
️ Enjoy cool perks, discounts & experiences
Build real skills in customer service, sales & teamwork
Be part of a supportive team that celebrates your wins
Benefits
About The Benefits
Perhaps the biggest benefits of joining us are the outstanding opportunities for career development within our exciting, global organization.
Flexible hours.
30% discount in the retail store.
Merlin Magic Pass which gives you free admission to Merlin attractions worldwide.
Competitive 401K.
Discounts through the Merlin Marketplace Website – on almost anything you buy online.
FUN working environment and much more!
About Us
Merlin Entertainments is a global leader in location-based, family entertainment. As one of the world’s largest attraction operators, we create and deliver memorable, immersive brand experiences for our millions of guests. We put all our energy into creating magical memories for our guests. With 67 million visitors every year, that’s a lot of unforgettable moments.
Everyone Matters at Merlin.
We want to ensure that everyone can perform their best at interview, so if you have any additional requirements due to ill health or a disability, please contact our friendly team to have a discussion.
So, if you’re ready to dive into a role where fun is your job description , magic is your mindset , and smiles are your superpower , come join Team Merlin — where every day is filled with laughter, teamwork, and unforgettable memories!
Pay Range
USD $18.72/Hr.
Submit a Referral (
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!
Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.
Location (Country-State-City) US-CA-Hollywood, CA
Job ID 2026-13083
Employment Type Part-Time
Offer/Contract Type At Will (US Only)
Location Name Madame Tussauds Hollywood
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