Customer Supply Chain Representative

Responsibilities Service customer accounts – execute the commercial side of the order process, focusing on customer needs, transactional accuracy, proactive communication, and consideration for contractual business relationships. All efforts are intended to provide the highest level of service while respecting operational guidelines such as lead times and capacity. Act with a sense of urgency in responding to different customer needs (order placement, requesting finish dates, transport questions, etc.) following established guidelines and working closely with other departments, representing the customer needs within Wieland and likewise representing Wieland while fulfilling orders and requests. Work collaboratively with sales (particularly the corresponding salesperson), supply chain, technical services, logistics, and finance teams to support the entire order-to-cash process. Implement a continuous improvement philosophy to identify and correct process and execution deficiencies. Qualifications B.S. degree required. Business, Engineering, Finance. Marketing interests preferred. Excellent written and verbal communication skills along with a high level of analytical ability. Proficiency in Microsoft Office required, with special emphasis on Excel. Flexibility to work with multiple tasks, changing priorities, and strict deadlines while always maintaining accuracy. Ability to work effectively with all levels of personnel both inside and outside the company, demonstrating superior judgment and professionalism. Benefits Medical, Dental, Vision, Disability, Life & more. Starting on Day 1. 401(k) contribution + match. Paid Vacation & Holidays. Growth opportunities with a global workforce of over 9,000 employees and 40+ locations in North America. Wellness programs with healthcare premium discounts and HSA employer contributions. Commitment to sustainability and eco-friendly solutions. Equal Opportunity and affirmative action employer. We celebrate diversity and are committed to fostering an inclusive environment for all employees. #J-18808-Ljbffr Wieland Small Tube Products