Front Desk Assistant (Healthcare / Medical)

We are partnered with a growing medical company in Amherst, NY is seeking a dependable and welcoming Front Desk Administrative Assistant to join their team on a temporary basis. This role serves as the first point of contact for patients and visitors, handling patient intake, phone inquiries, and day-to-day office coordination in a fast-paced healthcare environment. This is a contract role paying $20-22hr. If qualified and interested, please apply direclty for immediate consideration!

salary: $20 - $22 per hour
shift: First
work hours: 8 AM - 4 PM
education: High School

Responsibilities

Key Responsibilities

• Patient Reception & Intake: Greet arriving patients, verify demographic and insurance details, and manage the check-in/check-out process.

• Phone Management: Answer multi-line phones, answer patient inquiries, and route calls or messages to appropriate medical staff.

• Scheduling: Coordinate patient appointments, follow-ups, and diagnostic procedures using the clinic’s scheduling software.

• Administrative & Records Support: Maintain electronic health records (EHR), file and scan patient documents, and manage incoming mail/faxes.

• Office Maintenance: Keep the reception and waiting area tidy, monitor office and clinical supplies, and assist with general administrative tasks as needed.

Required Qualifications

• 1–3 years of front desk, receptionist, or administrative experience (medical/healthcare setting preferred).

• Proficiency with computer systems, Microsoft Office, and comfortable learning Electronic Health Records (EHR) systems.

• strong verbal and written communication skills with a professional telephone manner.

• High attention to detail and understanding of HIPAA/patient privacy guidelines.

Skills

• Front Desk
• Front Desk Coordination
• Problem Solving
• Scheduling Appointments
• Organization
• Maintaining Calendars
• Answering Phones
• Microsoft Office
• Administrative Duties
• Handling Confidential Information
• Written Communication
• Patient Scheduling
• Patient Care Coordination

Qualifications

• Years of experience: 2 years
• Experience level: Entry Level

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Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on us.fitly.work.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.