Sales Associate - Retail

Sales Associate

The Sales Associate is responsible for delivering exceptional guest experience on the sales floor. This role supports sales performance, client engagement, and daily store operations while maintaining brand standards and a welcoming environment.

Deliver a strong guest experience through product knowledge and customization support

Greet and engage every guest, introducing the brand and product offering

Assist guests with purchases, customization, and product selection

Handle guest concerns with professionalism and a solutions-oriented approach

Actively sell on the floor and support the team in achieving daily sales goals

Support visual merchandising and maintain store presentation standards

Restock inventory and maintain an organized sales floor

Assist with inventory tasks including receiving, processing, and stock management

Maintain a clean and organized back-of-house environment

Support events, trunk shows, and community outreach initiatives

Engage in clienteling to build and maintain guest relationships

Passion for delivering an exceptional guest experience

Strong communication skills and a positive, team-oriented attitude

Ability to work in a fast-paced environment and manage multiple priorities

Solutions-oriented mindset with a proactive approach

Strong attention to detail and organizational skills

Willingness to learn and grow within the brand

Guest-first mindset with a strong focus on clienteling and relationship building

Driven to achieve sales goals and support team performance

Energetic, positive, and engaged on the sales floor

Strong sense of ownership and accountability

Detail-oriented with a focus on accuracy and presentation

Collaborative and team-focused

Proactive and solutions-oriented in a fast-paced environment

2 years of professional work experience

High school diploma or GED required

Basic knowledge of Microsoft Office and Google Workspace

Strong written and verbal communication skills

2024 hours/week for part-time positions

3240 hours/week for full-time positions

Schedule subject to change based on business needs and events

Health benefits available for full-time employees

401(k) eligibility

At Stoney Clover Lane, you'll be part of a brand that values creativity, connection, and exceptional guest experience. This role offers the opportunity to work in a dynamic retail environment while building relationships and contributing to the success of the team.