Senior Scrum Master

Your opportunity At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. Schwab Technology Services enables the future of how clients manage their money by providing innovative and reliable technology products and services as a part of our ongoing commitment to democratize access to investing and financial planning. To investing and financial planning. At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. Wealth and Advice Solutions Technology (WAS Tech) is an organization within Schwab Technology Services aligned to support the technology needs of Wealth and Advice Solutions (WAS) business which is a growth area for Schwab. This newly created role will support the future growth of the WAS Tech business. As a seasoned, hands-on Senior Scrum Master, you will enable WAS Tech to achieve consistent, predictable, high-quality delivery by implementing best practices, tools, metrics, automation frameworks, and provide Agile oversight in the areas of software development and testing. You’ll serve as a strong and versatile hands-on scrum master. You will deliver high-quality solutions that meet business objectives in a flexible, collaborative, and rapidly changing environment. You will play a critical role in supporting key stakeholders across the WAS organization which is focused on high-net worth and ultra-high net worth retail investors. Supported business functions span Schwab’s Wealth and Investment Solutions including Schwab Wealth Advisory. You will be working with a team of talented and highly motivated technologists that strive to make technology a strategic differentiator for Schwab’s WAS business and their clients. What you have Required Qualifications 5+ years of professional experience as a Scrum Master in enterprise software development environments Certified Scrum Master (CSM), Professional Scrum Master (PSM I), or equivalent Agile certification Demonstrated experience facilitating Scrum ceremonies (daily standups, sprint planning, retrospectives, sprint reviews) for development teams of 5-9 members Proven track record of coaching development teams to achieve consistent velocity and meet sprint commitments Experience identifying, tracking, and resolving team impediments and organizational blockers Proficiency with Agile project management tools such as JIRA, Azure DevOops, or Rally Strong understanding of software development lifecycle, including requirements gathering, development, testing, and deployment phases Experience working with Product Owners to manage and prioritize product backlogs Excellent facilitation, communication, and interpersonal skills Ability to work effectively with cross-functional teams including developers, QA engineers, product managers, and business stakeholders Experience in fast-paced, iterative development environments with changing priorities Knowledge of Agile metrics and reporting (burndown charts, velocity tracking, sprint health metrics) Understanding of DevOps practices and continuous integration/continuous deployment (CI/CD) concepts Preferred Qualifications Advanced Scrum certifications (CSP-SM, PSM II) or SAFe Program Consultant (SPC) certification 7+ years of Scrum Master experience with at least 2 years in a senior or lead role Experience in scaled Agile environments (SAFe, LeSS, View email address on click.appcast.io) Background in software development, quality assurance, or technical project management Experience coaching and mentoring junior Scrum Masters or Agile practitioners Financial services, healthcare, or other regulated industry experience Familiarity with multiple Agile frameworks beyond Scrum (Kanban, XP, Lean) Experience with release planning and dependency management across multiple teams Knowledge of technical practices such as test-driven development, continuous integration, and automated testing Proficiency with collaboration tools like Confluence, Slack, Microsoft Teams, and virtual facilitation platforms Experience facilitating large-scale planning events (PI Planning, quarterly business reviews) Understanding of UX/UI design processes and design thinking methodologies Change management and organizational transformation experience Strong analytical skills with experience using data to drive team improvements What’s in it for you At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive benefits package that takes care of the whole you – both today and in the future: 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance #J-18808-Ljbffr Charles Schwab