Test Lead - San Francisco, CA 94105 (Onsite)

Test Lead

San Francisco, CA 94105 (Onsite)

Long-term Contract

We are seeking a Test Lead to drive end-to-end Quality Engineering for E-commerce and Digital platforms. This role will lead QA strategy, execution, and governance across web, mobile, and backend services, operating in a distributed onsite offshore model. The ideal candidate will bring strong leadership, hands-on automation experience, and the ability to align QE outcomes with business goals.

Scope of Services/Responsibilities:

• Lead QE efforts across E-commerce (web/mobile) and digital platforms, ensuring high-quality releases.
• Own test strategy, planning, execution, and reporting across multiple PODs/scrum teams.
• Drive onsite offshore coordination, ensuring seamless communication, prioritization, and delivery.
• Establish and enforce an automation-first approach (UI, API, and regression suites).
• Collaborate with Product, Engineering, and Business teams for requirement clarity and test coverage.
• Define and track QE metrics (defect leakage, automation coverage, cycle time, release quality).
• Ensure CI/CD integration of test suites and quality gates.
• Lead defect triage, RCA, and continuous improvement initiatives.
• Support UAT, production validation, and release sign-offs.
• Mentor and guide QA team members across onsite and offshore locations.

Minimum Requirements:

• 8+ years in Quality Engineering with 2+ years in a Test Lead role.
• Strong experience in E-commerce/Digital platforms (high traffic, customer-facing systems).
• Experience with AI-driven QE or test optimization approaches.
• Hands-on AI usage (Claude, similar) in authoring test cases and building automated test scripts.
• Hands-on experience in test automation (Playwright, Cypress, or similar).
• Strong understanding of API testing (Postman, RestAssured, etc.).
• Experience working in Agile/Scrum environments.
• Proven experience managing onsite offshore delivery models.
• Familiarity with CI/CD tools (Jenkins, GitHub Actions, etc.).
• Strong knowledge of test management tools (TestRail, Jira, etc.).
• Excellent stakeholder communication and leadership skills.
• Experience in the retail domain (beauty/fashion/e-commerce).

Preferred Qualifications:

• Exposure to performance testing and observability tools.
• Experience with service virtualization and contract testing.

Operational Requirements/Deliverables/Key Success Metrics:

• Improved release quality and reduced defect leakage.
• Increased automation coverage and regression efficiency.
• Faster cycle times and stable releases.
• Effective onsite offshore collaboration and delivery predictability.