Volunteer Services Coordinator

Scope of work

Coordinates all aspects of a volunteer program for assigned Corewell Health Hospice. Plans, organizes and directs the recruitment, selection, placement, compliance/data collection, and utilization of volunteers ensuring that placements are appropriately focused on enhancing the experience of our patients. Actively develops new avenues for program deployment and participates in associations and other non-profit or public forums to further service growth.

Partners with leaders and staff to identify appropriate volunteer placements. Recruits, facilitates the selection process, assigns and orients volunteers as appropriate. Gathers feedback on volunteer performance as appropriate.

Responsible for ensuring volunteer placements are appropriate. Once a placement is identified, ensures volunteer has completed all the necessary pre-placement items prior to beginning their placement. Collects and maintains volunteer records for compliance purposes. Coordinates, supports and/or provides volunteer educational/training opportunities.

Recognizes the contributions volunteers make to the patient experience; plans recognition events accordingly.

Solicits area businesses for the employee concierge programs (and) solicits input and feedback from employees. Develops communications and provides for all aspects of the concierge services program.

Strives for program growth. Promotes community interest in the volunteer and concierge programs through speaking engagements, participation in boards / organizations.

Develops and monitors program budgets, goals and objectives, and policies and procedures. Ensures that areas of accountability are continuously monitored for quality, cost effectiveness, and efficiency. Participates in process/quality improvement initiatives, makes and implements recommendations to positively impact employee and patient experience, operational efficiency and encourage program growth and development.

Qualifications

Required:

High School Diploma

2 Years of relevant experience in volunteer oversight, health care setting, recruiting, training, coordinating, recognizing volunteers, volunteer & volunteer leader in a health care environment, or demonstrated leadership ability

Preferred:

Associate's Degree or equivalent business, office administration, or related field

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members, and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here ( .

• On-demand pay program powered by Payactiv

• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

• Optional identity theft protection, home and auto insurance

• Traditional and Roth retirement options with service contribution and match savings

• Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Continuing Care - 1239 E Beltline Ave NE - Grand Rapids

Department Name

Volunteers - Hospice West

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

8 a.m. to 4:30 p.m.

Days Worked

Monday to Friday

Weekend Frequency

N/A

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling View phone number on click.appcast.io.